Patents by Inventor Michelle Ann Curtis
Michelle Ann Curtis has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Patent number: 11706594Abstract: A system for providing dynamic roadside assistance coordination may include a customer mobile device or vehicle in direct, or indirect, wireless communication with an insurance provider and/or service provider remote server. The customer's device may transmit a request for roadside assistance (e.g., towing services), and a current GPS location. In response, a closest, trusted service provider vehicle may be determined, and then directed to the customer's location. For instance, a software application may receive the customer location and compare it with availability information to match the customer with a close and trusted service provider. The customer's device may receive an acknowledgement that help is on the way, and be able to track the current location of the service provider vehicle while en route. Payment for the roadside assistance may be automatically and electronically paid by the insurance provider. As a result, prompt and safe roadside assistance may be provided.Type: GrantFiled: March 9, 2022Date of Patent: July 18, 2023Assignee: STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANYInventors: George T. Dulee, Natalie R. Smith, Matthew Clarenson, Michelle Ann Curtis, Justin Davis, Jacob Alt
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Publication number: 20230024931Abstract: A system for providing dynamic roadside assistance coordination may include a customer mobile device or vehicle in direct, or indirect, wireless communication with an insurance provider and/or service provider remote server. The customer's device may transmit a request for roadside assistance (e.g., towing services), and a current UPS location. In response, a closest, trusted service provider vehicle may be determined, and then directed to the customer's location. For instance, a software application may receive the customer location and compare it with availability information to match the customer with a close and trusted service provider. The customer's device may receive an acknowledgement that help is on the way, and be able to track the current location of the service provider vehicle while en route. Payment for the roadside assistance may be automatically and electronically paid by the insurance provider. As a result, prompt and safe roadside assistance may be provided.Type: ApplicationFiled: September 22, 2022Publication date: January 26, 2023Applicant: STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANYInventors: George T. Dulee, Natalie R. Smith, Matthew Clarenson, Michelle Ann Curtis, Justin Davis, Jacob Alt
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Publication number: 20220201444Abstract: A system for providing dynamic roadside assistance coordination may include a customer mobile device or vehicle in direct, or indirect, wireless communication with an insurance provider and/or service provider remote server. The customer's device may transmit a request for roadside assistance (e.g., towing services), and a current GPS location. In response, a closest, trusted service provider vehicle may be determined, and then directed to the customer's location. For instance, a software application may receive the customer location and compare it with availability information to match the customer with a close and trusted service provider. The customer's device may receive an acknowledgement that help is on the way, and be able to track the current location of the service provider vehicle while en route. Payment for the roadside assistance may be automatically and electronically paid by the insurance provider. As a result, prompt and safe roadside assistance may be provided.Type: ApplicationFiled: March 9, 2022Publication date: June 23, 2022Applicant: STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANYInventors: George T. Dulee, Natalie R. Smith, Matthew Clarenson, Michelle Ann Curtis, Justin Davis, Jacob Alt
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Patent number: 11356821Abstract: A system for providing dynamic roadside assistance coordination may include a customer mobile device or vehicle in direct, or indirect, wireless communication with an insurance provider and/or service provider remote server. The customer's device may transmit a request for roadside assistance (e.g., towing services), and a current GPS location. In response, a closest, trusted service provider vehicle may be determined, and then directed to the customer's location. For instance, a software application may receive the customer location and compare it with availability information to match the customer with a close and trusted service provider. The customer's device may receive an acknowledgement that help is on the way, and be able to track the current location of the service provider vehicle while en route. Payment for the roadside assistance may be automatically and electronically paid by the insurance provider. As a result, prompt and safe roadside assistance may be provided.Type: GrantFiled: August 6, 2020Date of Patent: June 7, 2022Assignee: STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANYInventors: George T. Dulee, Natalie R. Smith, Matthew Clarenson, Michelle Ann Curtis, Justin Davis, Jacob Alt
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Publication number: 20220141614Abstract: A system for providing dynamic roadside assistance coordination may include a customer mobile device or vehicle in direct, or indirect, wireless communication with an insurance provider and/or service provider remote server. The customer's device may transmit a request for roadside assistance (e.g., towing services), and a current GPS location. In response, a closest, trusted service provider vehicle may be determined, and then directed to the customer's location. For instance, a software application may receive the customer location and compare it with availability information to match the customer with a close and trusted service provider. The customer's device may receive an acknowledgement that help is on the way, and be able to track the current location of the service provider vehicle while en route. Payment for the roadside assistance may be automatically and electronically paid by the insurance provider. As a result, prompt and safe roadside assistance may be provided.Type: ApplicationFiled: January 14, 2022Publication date: May 5, 2022Applicant: STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANYInventors: George T. Dulee, Natalie R. Smith, Matthew Clarenson, Michelle Ann Curtis, Justin Davis, Jacob Alt
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Patent number: 11259142Abstract: A system for providing dynamic roadside assistance coordination may include a customer mobile device or vehicle in direct, or indirect, wireless communication with an insurance provider and/or service provider remote server. The customer's device may transmit a request for roadside assistance (e.g., towing services), and a current GPS location. In response, a closest, trusted service provider vehicle may be determined, and then directed to the customer's location. For instance, a software application may receive the customer location and compare it with availability information to match the customer with a close and trusted service provider. The customer's device may receive an acknowledgement that help is on the way, and be able to track the current location of the service provider vehicle while en route. Payment for the roadside assistance may be automatically and electronically paid by the insurance provider. As a result, prompt and safe roadside assistance may be provided.Type: GrantFiled: February 13, 2020Date of Patent: February 22, 2022Assignee: STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANYInventors: George T. Dulee, Natalie R. Smith, Matthew Clarenson, Michelle Ann Curtis, Justin Davis, Jacob Alt
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Patent number: 10937101Abstract: A system for providing dynamic roadside assistance coordination may include a customer mobile device or vehicle in direct, or indirect, wireless communication with an insurance provider and/or service provider remote server. The customer's device may transmit a request for roadside assistance (e.g., towing services), and a current GPS location. In response, a closest, trusted service provider vehicle may be determined, and then directed to the customer's location. For instance, a software application may receive the customer location and compare it with availability information to match the customer with a close and trusted service provider. The customer's device may receive an acknowledgement that help is on the way, and be able to track the current location of the service provider vehicle while en route. Payment for the roadside assistance may be automatically and electronically paid by the insurance provider. As a result, prompt and safe roadside assistance may be provided.Type: GrantFiled: August 24, 2016Date of Patent: March 2, 2021Assignee: STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANYInventors: George T. Dulee, Natalie R. Smith, Matthew Clarenson, Michelle Ann Curtis, Justin Davis, Jacob Alt
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Publication number: 20200367036Abstract: A system for providing dynamic roadside assistance coordination may include a customer mobile device or vehicle in direct, or indirect, wireless communication with an insurance provider and/or service provider remote server. The customer's device may transmit a request for roadside assistance (e.g., towing services), and a current GPS location. In response, a closest, trusted service provider vehicle may be determined, and then directed to the customer's location. For instance, a software application may receive the customer location and compare it with availability information to match the customer with a close and trusted service provider. The customer's device may receive an acknowledgement that help is on the way, and be able to track the current location of the service provider vehicle while en route. Payment for the roadside assistance may be automatically and electronically paid by the insurance provider. As a result, prompt and safe roadside assistance may be provided.Type: ApplicationFiled: August 6, 2020Publication date: November 19, 2020Applicant: STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANYInventors: George T. Dulee, Natalie R. Smith, Matthew Clarenson, Michelle Ann Curtis, Justin Davis, Jacob Alt
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Patent number: 10785619Abstract: A system for providing dynamic roadside assistance coordination may include a customer mobile device or vehicle in direct, or indirect, wireless communication with an insurance provider and/or service provider remote server. The customer's device may transmit a request for roadside assistance (e.g., towing services), and a current UPS location. In response, a closest, trusted service provider vehicle may be determined, and then directed to the customer's location. For instance, a software application may receive the customer location and compare it with availability information to match the customer with a close and trusted service provider. The customer's device may receive an acknowledgement that help is on the way, and be able to track the current location of the service provider vehicle while en route. Payment for the roadside assistance may be automatically and electronically paid by the insurance provider. As a result, prompt and safe roadside assistance may be provided.Type: GrantFiled: April 9, 2019Date of Patent: September 22, 2020Assignee: STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANYInventors: George T. Dulee, Natalie R. Smith, Matthew Clarenson, Michelle Ann Curtis, Justin Davis, Jacob Alt
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Patent number: 10609508Abstract: A system for providing dynamic roadside assistance coordination may include a customer mobile device or vehicle in direct, or indirect, wireless communication with an insurance provider and/or service provider remote server. The customer's device may transmit a request for roadside assistance (e.g., towing services), and a current GPS location. In response, a closest, trusted service provider vehicle may be determined, and then directed to the customer's location. For instance, a software application may receive the customer location and compare it with availability information to match the customer with a close and trusted service provider. The customer's device may receive an acknowledgement that help is on the way, and be able to track the current location of the service provider vehicle while en route. Payment for the roadside assistance may be automatically and electronically paid by the insurance provider. As a result, prompt and safe roadside assistance may be provided.Type: GrantFiled: August 24, 2016Date of Patent: March 31, 2020Assignee: State Farm Mutual Automobile Insurance CompanyInventors: George T. Dulee, Natalie R. Smith, Matthew Clarenson, Michelle Ann Curtis, Justin Davis, Jacob Alt
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Patent number: 10327120Abstract: A system for providing dynamic roadside assistance coordination may include a customer mobile device or vehicle in direct, or indirect, wireless communication with an insurance provider and/or service provider remote server. The customer's device may transmit a request for roadside assistance (e.g., towing services), and a current GPS location. In response, a closest, trusted service provider vehicle may be determined, and then directed to the customer's location. For instance, a software application may receive the customer location and compare it with availability information to match the customer with a close and trusted service provider. The customer's device may receive an acknowledgement that help is on the way, and be able to track the current location of the service provider vehicle while en route. Payment for the roadside assistance may be automatically and electronically paid by the insurance provider. As a result, prompt and safe roadside assistance may be provided.Type: GrantFiled: April 24, 2018Date of Patent: June 18, 2019Assignee: State Farm Mutual Automobile Insurance CompanyInventors: George T. Dulee, Natalie R. Smith, Matthew Clarenson, Michelle Ann Curtis, Justin Davis, Jacob Alt
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Patent number: 10021532Abstract: A system for providing dynamic roadside assistance coordination may include a customer mobile device or vehicle in direct, or indirect, wireless communication with an insurance provider and/or service provider remote server. The customer's device may transmit a request for roadside assistance (e.g., towing services), and a current GPS location. In response, a closest, trusted service provider vehicle may be determined, and then directed to the customer's location. For instance, a software application may receive the customer location and compare it with availability information to match the customer with a close and trusted service provider. The customer's device may receive an acknowledgement that help is on the way, and be able to track the current location of the service provider vehicle while en route. Payment for the roadside assistance may be automatically and electronically paid by the insurance provider. As a result, prompt and safe roadside assistance may be provided.Type: GrantFiled: July 12, 2017Date of Patent: July 10, 2018Assignee: State Farm Mutual Automobile Insurance CompanyInventors: George T. Dulee, Natalie R. Smith, Matthew Clarenson, Michelle Ann Curtis, Justin Davis, Jacob Alt
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Patent number: 9749812Abstract: A system for providing dynamic roadside assistance coordination may include a customer mobile device or vehicle in direct, or indirect, wireless communication with an insurance provider and/or service provider remote server. The customer's device may transmit a request for roadside assistance (e.g., towing services), and a current GPS location. In response, a closest, trusted service provider vehicle may be determined, and then directed to the customer's location. For instance, a software application may receive the customer location and compare it with availability information to match the customer with a close and trusted service provider. The customer's device may receive an acknowledgement that help is on the way, and be able to track the current location of the service provider vehicle while en route. Payment for the roadside assistance may be automatically and electronically paid by the insurance provider. As a result, prompt and safe roadside assistance may be provided.Type: GrantFiled: August 24, 2016Date of Patent: August 29, 2017Assignee: State Farm Mutual Automobile Insurance CompanyInventors: George T. Dulee, Natalie R. Smith, Matthew Clarenson, Michelle Ann Curtis, Justin Davis, Jacob Alt