Patents by Inventor Michelle Concannon

Michelle Concannon has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Personalized phone registration based on virtual desktop infrastructure
    Patent number: 9503527
    Abstract: Techniques are provided for a client device accessing a host virtual desktop (HVD) server in a network. At the client device, a session is initiated with the HVD server to access a virtual desktop hosted by the HVD server. The client device launches via the virtual desktop a communications application hosted by the HVD server to cause the communications application to obtain communication identifier information from a communications manager server. The communication identifier information is forwarded from the HVD server to the client device. The client device registers with the communications manager server using the communication identifier information to enable the client device to take on a persona of a user that is associated with the communication identifier information.
    Type: Grant
    Filed: March 15, 2013
    Date of Patent: November 22, 2016
    Assignee: Cisco Technology, Inc.
    Inventors: Patrick O'Sullivan, Joseph Enda Smyth, Michelle Concannon, Niall Murphy, Cris Cristina
  • Seamless call transfer
    Patent number: 8761358
    Abstract: Techniques for providing for a seamless call transfer in a virtual desktop environment are supported. An apparatus may be capable of requesting access to a remote computer system for registration with a call manager, determining whether a call associated with the apparatus is active, automatically initiating suspension of the call in response to determining that the call is active and requesting registration of a telephone associated with the call, and resuming the suspended call. The seamless call transfer system may result in a more favorable calling experience during authentication with a virtual desktop environment and registration with a call manager.
    Type: Grant
    Filed: November 14, 2012
    Date of Patent: June 24, 2014
    Assignee: Cisco Technology, Inc.
    Inventors: Debanjan Biswas, Nagendra Kunuturi, Vijayendra Shetty, Sharadandu Konuthula, Michelle Concannon
  • Seamless Call Transfer
    Publication number: 20140133638
    Abstract: Techniques for providing for a seamless call transfer in a virtual desktop environment are supported. An apparatus may be capable of requesting access to a remote computer system for registration with a call manager, determining whether a call associated with the apparatus is active, automatically initiating suspension of the call in response to determining that the call is active and requesting registration of a telephone associated with the call, and resuming the suspended call. The seamless call transfer system may result in a more favorable calling experience during authentication with a virtual desktop environment and registration with a call manager.
    Type: Application
    Filed: November 14, 2012
    Publication date: May 15, 2014
    Inventors: Debanjan Biswas, Nagendra Kunuturi, Vijayendra Shetty, Sharadandu Konuthula, Michelle Concannon