Abstract: An online concierge system receives two types of orders, one of which requires fulfillment in a specific time interval, while the other can be fulfilled anytime up to a specific time interval. A machine learning model, trained on historical data about available shoppers in discrete time intervals, is used to predict how many shoppers will be available to fulfill orders in each time interval. For each time interval, the system retrieves the relevant orders of both types and creates candidate groups including orders of both types. For each group, the system determines a fulfillment cost based on items in the orders. The candidate group with the lowest cost is selected, and the orders in the selected group are sent to devices of available shoppers in that interval, prompting the shoppers to view and fulfill the orders.

Abstract: Based on orders fulfilled by shoppers of an online concierge system, the online concierge system identifies items in an order that are difficult to find in a warehouse in which the order is fulfilled. When a shopper obtains a difficult to find item from the warehouse, the online concierge system prompts the shopper to provide information for finding the difficult to find item in the warehouse. The online concierge system stores the information for finding the difficult to find item from the shopper in association with the difficult to find item and with the warehouse. Subsequently, when a different shopper is fulfilling an order from the warehouse including the difficult to find item, the online concierge system displays the information for finding the difficult to find item in the warehouse to the different shopper.

Abstract: An online concierge system receives two types of orders, one of which requires fulfillment in a specific time interval, while the other can be fulfilled anytime up to a specific time interval. A machine learning model, trained on historical data about available shoppers in discrete time intervals, is used to predict how many shoppers will be available to fulfill orders in each time interval. For each time interval, the system retrieves the relevant orders of both types and creates candidate groups including orders of both types. For each group, the system determines a fulfillment cost based on items in the orders. The candidate group with the lowest cost is selected, and the orders in the selected group are sent to devices of available shoppers in that interval, prompting the shoppers to view and fulfill the orders.

Abstract: Based on orders fulfilled by shoppers of an online concierge system, the online concierge system identifies items in an order that are difficult to find in a warehouse in which the order is fulfilled. When a shopper obtains a difficult to find item from the warehouse, the online concierge system prompts the shopper to provide information for finding the difficult to find item in the warehouse. The online concierge system stores the information for finding the difficult to find item from the shopper in association with the difficult to find item and with the warehouse. Subsequently, when a different shopper is fulfilling an order from the warehouse including the difficult to find item, the online concierge system displays the information for finding the difficult to find item in the warehouse to the different shopper.

Abstract: An online concierge system allows users to order items within discrete time intervals later than a time when an order was received. The online concierge system allocates a specified percentage of an estimated number of shoppers during a discrete time interval to fulfilling orders received before the discrete time interval. An order may include a flag authorizing flexible fulfillment of the order along with a discrete time interval, which allows the order to be fulfilled earlier than the identified discrete time interval. The online concierge system generates groups of multiple orders authorizing flexible fulfillment and determines a cost for fulfilling different groups of orders. The online concierge system identifies a group of orders authorizing flexible fulfillment having a minimum cost for fulfillment by a shopper, allowing for more allocation of shoppers by enabling grouping of orders identifying different discrete time intervals.

Abstract: An online concierge system allows users to order items within discrete time intervals later than a time when an order was received. The online concierge system allocates a specified percentage of an estimated number of shoppers during a discrete time interval to fulfilling orders received before the discrete time interval. An order may include a flag authorizing flexible fulfillment of the order along with a discrete time interval, which allows the order to be fulfilled earlier than the identified discrete time interval. The online concierge system generates groups of multiple orders authorizing flexible fulfillment and determines a cost for fulfilling different groups of orders. The online concierge system identifies a group of orders authorizing flexible fulfillment having a minimum cost for fulfillment by a shopper, allowing for more allocation of shoppers by enabling grouping of orders identifying different discrete time intervals.

Abstract: Based on orders fulfilled by shoppers of an online concierge system, the online concierge system identifies items in an order that are difficult to find in a warehouse in which the order is fulfilled. When a shopper obtains a difficult to find item from the warehouse, the online concierge system prompts the shopper to provide information for finding the difficult to find item in the warehouse. The online concierge system stores the information for finding the difficult to find item from the shopper in association with the difficult to find item and with the warehouse. Subsequently, when a different shopper is fulfilling an order from the warehouse including the difficult to find item, the online concierge system displays the information for finding the difficult to find item in the warehouse to the different shopper.

Abstract: Methods, systems and techniques for synchronizing content, such as a file, between one or more clients and one or more servers are provided. Example embodiments provide a Cross-File Differential Content Synchronization System (CDCSS) to synchronize files between remote systems in a nearly instantaneous manner without necessitating the transfer of the entire contents of a file. These components cooperate to transfer only the differences in data content wherever possible to a recipient system by providing a patch mechanism that instructs the recipient to build the modified or new data content based upon content it already has access to. In addition, in one embodiment the CDCSS synchronization solution provides a client-based index, rather than a server-based index, for tracking patches and files, which reduces the amount of computational and I/O overhead on the server and which does not require a negotiation between a client and a server to provide an update.

Abstract: Methods, systems and techniques for managing revisions of documents in a collaborative, multiuser document store are provided. Example embodiments provide an Automated Document Revision Management Server (“ADRMS”) to automatically cluster and remove revisions of file content for easy navigation and management. Revisions are trimmed when necessary to conserve storage space. The ADRMS creates logical clusters of revisions based upon some measure of their similarities. That is, revisions that are similar and can be represented by the latest revision in the cluster formulate one cluster, and those that are markedly dissimilar are placed in a different cluster. The logic used to cluster revisions accounts for time-based factors, content-based factors, and context-based factors to determine whether a revision is incremental and can be grouped in the same cluster or is significant enough to warrant a new cluster. Revisions may be trimmed based upon age and/or available space by a revision trimming component.

Abstract: Methods, systems and techniques for synchronizing content, such as a file, between one or more clients and one or more servers are provided. Example embodiments provide a Cross-File Differential Content Synchronization System (CDCSS) to synchronize files between remote systems in a nearly instantaneous manner without necessitating the transfer of the entire contents of a file. These components cooperate to transfer only the differences in data content wherever possible to a recipient system by providing a patch mechanism that instructs the recipient to build the modified or new data content based upon content it already has access to. In addition, in one embodiment the CDCSS synchronization solution provides a client-based index, rather than a server-based index, for tracking patches and files, which reduces the amount of computational and I/O overhead on the server and which does not require a negotiation between a client and a server to provide an update.

Abstract: Methods, systems and techniques for synchronizing content, such as a file, between one or more clients and one or more servers are provided. Example embodiments provide a Cross-File Differential Content Synchronization System (CDCSS) to synchronize files between remote systems in a nearly instantaneous manner without necessitating the transfer of the entire contents of a file. These components cooperate to transfer only the differences in data content wherever possible to a recipient system by providing a patch mechanism that instructs the recipient to build the modified or new data content based upon content it already has access to. In addition, in one embodiment the CDCSS synchronization solution provides a client-based index, rather than a server-based index, for tracking patches and files, which reduces the amount of computational and I/O overhead on the server and which does not require a negotiation between a client and a server to provide an update.

Abstract: Methods, systems and techniques for synchronizing content, such as a file, between one or more clients and one or more servers are provided. Example embodiments provide a Cross-File Differential Content Synchronization System (CDCSS) to synchronize files between remote systems in a nearly instantaneous manner without necessitating the transfer of the entire contents of a file. These components cooperate to transfer only the differences in data content wherever possible to a recipient system by providing a patch mechanism that instructs the recipient to build the modified or new data content based upon content it already has access to. In addition, in one embodiment the CDCSS synchronization solution provides a client-based index, rather than a server-based index, for tracking patches and files, which reduces the amount of computational and I/O overhead on the server and which does not require a negotiation between a client and a server to provide an update.

Abstract: Methods, systems and techniques for managing revisions of documents in a collaborative, multiuser document store are provided. Example embodiments provide an Automated Document Revision Management Server (“ADRMS”) to automatically cluster and remove revisions of file content for easy navigation and management. Revisions are trimmed when necessary to conserve storage space. The ADRMS creates logical clusters of revisions based upon some measure of their similarities. That is, revisions that are similar and can be represented by the latest revision in the cluster formulate one cluster, and those that are markedly dissimilar are placed in a different cluster. The logic used to cluster revisions accounts for time-based factors, content-based factors, and context-based factors to determine whether a revision is incremental and can be grouped in the same cluster or is significant enough to warrant a new cluster. Revisions may be trimmed based upon age and/or available space by a revision trimming component.

Abstract: A system and method for providing prepaid billing for users of an instant messaging system. A method includes determining whether a prepaid account balance associated with an IM client request satisfies a pre-determined criteria, establishing a regular IM session if the prepaid account satisfies the criteria, and establishing a limited IM session if the prepaid account does not satisfy the criteria. The system includes a prepaid account screener operable to determine whether a prepaid account balance satisfies the criteria, establish a regular IM session if the prepaid account satisfies the criteria, and establish a limited IM session if the prepaid account does not satisfy the criteria.

Abstract: Methods, systems and techniques for managing revisions of documents in a collaborative, multiuser document store are provided. Example embodiments provide an Automated Document Revision Management Server (“ADRMS”) to automatically cluster and remove revisions of file content for easy navigation and management. Revisions are trimmed when necessary to conserve storage space. The ADRMS creates logical clusters of revisions based upon some measure of their similarities. That is, revisions that are similar and can be represented by the latest revision in the cluster formulate one cluster, and those that are markedly dissimilar are placed in a different cluster. The logic used to cluster revisions accounts for time-based factors, content-based factors, and context-based factors to determine whether a revision is incremental and can be grouped in the same cluster or is significant enough to warrant a new cluster. Revisions may be trimmed based upon age and/or available space by a revision trimming component.

Abstract: Methods, systems and techniques for managing revisions of documents in a collaborative, multiuser document store are provided. Example embodiments provide an Automated Document Revision Management Server (“ADRMS”) to automatically cluster and remove revisions of file content for easy navigation and management. Revisions are trimmed when necessary to conserve storage space. The ADRMS creates logical clusters of revisions based upon some measure of their similarities. That is, revisions that are similar and can be represented by the latest revision in the cluster formulate one cluster, and those that are markedly dissimilar are placed in a different cluster. The logic used to cluster revisions accounts for time-based factors, content-based factors, and context-based factors to determine whether a revision is incremental and can be grouped in the same cluster or is significant enough to warrant a new cluster. Revisions may be trimmed based upon age and/or available space by a revision trimming component.

Abstract: Methods, systems and techniques for synchronizing content, such as a file, between one or more clients and one or more servers are provided. Example embodiments provide a Cross-File Differential Content Synchronization System (CDCSS) to synchronize files between remote systems in a nearly instantaneous manner without necessitating the transfer of the entire contents of a file. These components cooperate to transfer only the differences in data content wherever possible to a recipient system by providing a patch mechanism that instructs the recipient to build the modified or new data content based upon content it already has access to. In addition, in one embodiment the CDCSS synchronization solution provides a client-based index, rather than a server-based index, for tracking patches and files, which reduces the amount of computational and I/O overhead on the server and which does not require a negotiation between a client and a server to provide an update.

Abstract: Methods, systems and techniques for synchronizing content, such as a file, between one or more clients and one or more servers are provided. Example embodiments provide a Cross-File Differential Content Synchronization System (CDCSS) to synchronize files between remote systems in a nearly instantaneous manner without necessitating the transfer of the entire contents of a file. These components cooperate to transfer only the differences in data content wherever possible to a recipient system by providing a patch mechanism that instructs the recipient to build the modified or new data content based upon content it already has access to. In addition, in one embodiment the CDCSS synchronization solution provides a client-based index, rather than a server-based index, for tracking patches and files, which reduces the amount of computational and I/O overhead on the server and which does not require a negotiation between a client and a server to provide an update.

Abstract: A system and method for providing prepaid billing for users of an instant messaging system. A method includes determining whether a prepaid account balance associated with an IM client request satisfies a pre-determined criteria, establishing a regular IM session if the prepaid account satisfies the criteria, and establishing a limited IM session if the prepaid account does not satisfy the criteria. The system includes a prepaid account screener operable to determine whether a prepaid account balance satisfies the criteria, establish a regular IM session if the prepaid account satisfies the criteria, and establish a limited IM session if the prepaid account does not satisfy the criteria.

Abstract: A system and method for providing prepaid billing for users of an instant messaging system. A method includes determining whether a prepaid account balance associated with an IM client request satisfies a pre-determined criteria, establishing a regular IM session if the prepaid account satisfies the criteria, and establishing a limited IM session if the prepaid account does not satisfy the criteria. The system includes a prepaid account screener operable to determine whether a prepaid account balance satisfies the criteria, establish a regular IM session if the prepaid account satisfies the criteria, and establish a limited IM session if the prepaid account does not satisfy the criteria.