Abstract: An embodiment includes a method of real-time, endpoint-specific SLA compliance evaluation in a managed network. The method includes receiving SLA definition input that indicates an SLA definition of the managed network. Responsive to detection of a trigger event, the method includes initiating a scan of endpoints including retrieval of endpoint-level state data. The method includes identifying a portion of the retrieved state data relevant to the SLA definition. The method includes aggregating the portions of the retrieved state data. The method includes determining whether the managed network is SLA compliant at an endpoint-level of granularity based on the aggregated portions. Responsive to the managed network being noncompliant, the method includes identifying a subset of endpoints failing to meet the SLA definition and implementing a product modification process to address a metric of the SLA definition and change a product to bring the first endpoint into compliance.

Abstract: The present invention relates to a method for managing updates in a managed network environment. The method includes defining a multiple update subroutines, each with a specific n and cadence for activation. These subroutines are implemented concurrently, allowing for a multi-cadence approach to update management. The method leverages a content feed comprising an enumeration of outstanding product updates and associated metadata to determine the activation of the subroutines. This innovative approach ensures that updates are managed efficiently and effectively, catering to the varying needs of different network components and jurisdictions.

Abstract: A method of automated software management may includereceiving a first status communication from a first endpoint device. The first status communication may include a first patch identifier and a first status time for the first endpoint device in which the first patch identifier is associated with a first patch. The method may include receiving a second status communication from a second endpoint device. The second status communication may include a second patch identifier associated with a second patch and a second status time for the second endpoint device. The method may include computing visualization data based on a selected time duration in which the visualization data may include the first patch identifier, the second patch identifier, and a first ring group identifier.

Abstract: An embodiment includes a method of vulnerability detection and mitigation in a managed network. The method includes receiving a defined state of a product on a managed endpoint of a managed network. The method includes detecting a trigger event in the managed network. The trigger event is indicative of a change to the managed device or to the product that is inconsistent with the defined state. Responsive to detection of the trigger event, the method includes automatically implementing a product modification process. The product modification process includes distribution of at least one product update to a product installed at the managed endpoint.

Abstract: An embodiment includes a method of real-time, endpoint-specific SLA compliance evaluation in a managed network. The method includes receiving SLA definition input that indicates an SLA definition of the managed network. Responsive to detection of a trigger event, the method includes initiating a scan of endpoints including retrieval of endpoint-level state data. The method includes identifying a portion of the retrieved state data relevant to the SLA definition. The method includes aggregating the portions of the retrieved state data. The method includes determining whether the managed network is SLA compliant at an endpoint-level of granularity based on the aggregated portions. Responsive to the managed network being noncompliant, the method includes identifying a subset of endpoints failing to meet the SLA definition and implementing a product modification process to address a metric of the SLA definition and change a product to bring the first endpoint into compliance.

Abstract: An embodiment includes a method of real-time, endpoint-specific SLA compliance evaluation in a managed network. The method includes receiving SLA definition input that indicates an SLA definition of the managed network. Responsive to detection of a trigger event, the method includes initiating a scan of endpoints including retrieval of endpoint-level state data. The method includes identifying a portion of the retrieved state data relevant to the SLA definition. The method includes aggregating the portions of the retrieved state data. The method includes determining whether the managed network is SLA compliant at an endpoint-level of granularity based on the aggregated portions. Responsive to the managed network being noncompliant, the method includes identifying a subset of endpoints failing to meet the SLA definition and implementing a product modification process to address a metric of the SLA definition and change a product to bring the first endpoint into compliance.

Abstract: An embodiment includes a method of computer software update in a managed network that includes endpoints having heterogenous operating systems. The method includes receiving a first update configured modify a first application on a first endpoint implementing a first non-Linux-based operating system (OS) and first metadata associated therewith. The method includes generating a first update package based on the first metadata and distributing the first update and the first update package to the first endpoint. The method includes accessing a product update list identifying a second application in an unpatched state on the second endpoint implementing a Linux-based OS and repository information of a repository device. Based on the repository information, the method includes accessing the second update and second metadata associated therewith. The method includes generating a second update package and distributing it and the second update such that the second endpoint locally implements the second update.

Abstract: An embodiment includes a method of real-time, endpoint-specific SLA compliance evaluation in a managed network. The method includes receiving SLA definition input that indicates an SLA definition of the managed network. Responsive to detection of a trigger event, the method includes initiating a scan of endpoints including retrieval of endpoint-level state data. The method includes identifying a portion of the retrieved state data relevant to the SLA definition. The method includes aggregating the portions of the retrieved state data. The method includes determining whether the managed network is SLA compliant at an endpoint-level of granularity based on the aggregated portions. Responsive to the managed network being noncompliant, the method includes identifying a subset of endpoints failing to meet the SLA definition and implementing a product modification process to address a metric of the SLA definition and change a product to bring the first endpoint into compliance.

Abstract: An embodiment includes a method of vulnerability detection and mitigation in a managed network. The method includes receiving a defined state of a product on a managed endpoint of a managed network. The method includes detecting a trigger event in the managed network. The trigger event is indicative of a change to the managed device or to the product that is inconsistent with the defined state. Responsive to detection of the trigger event, the method includes automatically implementing a product modification process. The product modification process includes distribution of at least one product update to a product installed at the managed endpoint.