Abstract: Method for user-aided communication evaluation and performance and for producing a quality report regarding a communication connection entails signaling of a services provider by a first endpoint user in real-time entails establishing a first communication link between the first endpoint user and a second endpoint user. A second communication link between the first end point user and the services provider is determined. The methods continue by analyzing of the first and second communication links for quality by the services provider and generating statistics based on the analysis for quality in the connection. The methods can conclude by producing a quality report using those statistics. The quality report can initiate an immediate response in real-time or can be stored for a later response.

Abstract: Processes for providing a selective call waiting feature within a communications network entail accepting options for a selective call waiting feature into a database and, then, linking the options to at least one account. The selective call waiting feature can be activated. The processes continue by linking the activated selective call waiting feature to operation of the communication network to implement each network end users' options. The activated selective call waiting feature is then applied to incoming calls.

Abstract: Method for user-aided communication evaluation and performance and for producing a quality report regarding a communication connection entails signaling of a services provider by a first endpoint user in real-time entails establishing a first communication link between the first endpoint user and a second endpoint user. A second communication link between the first end point user and the services provider is determined. The methods continue by analyzing of the first and second communication links for quality by the services provider and generating statistics based on the analysis for quality in the connection. The methods can conclude by producing a quality report using those statistics. The quality report can initiate an immediate response in real-time or can be stored for a later response.