Patents by Inventor Mohammed Vaghjipurwala

Mohammed Vaghjipurwala has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11411835
    Abstract: The present invention discloses a system and method with associated feature capabilities for analyzing and resolving tickets raised in an IT environment. The system monitors health of multiple assets included in the environment and in case an alert is triggered, the system further analyses the alert and provides a recommendation on conversion of the alert to an incident ticket. The incident ticket can also be reported manually by human. Such tickets are then categorized based on certain influencing factors. To this end, a best possible resolution for each incident ticket is then recommended. Subsequently, automatic resolution scripts are identified intelligently and automatically to resolve the problem.
    Type: Grant
    Filed: March 26, 2021
    Date of Patent: August 9, 2022
    Assignee: Larsen & Toubro Infotech Ltd
    Inventors: Chetan Bais, Jnanendra Prasad Sarkar, Mohammed Vaghjipurwala, Mustafa Neemuchwala, Rakesh Nainani, Sachin Vyas, Satish Saluja, Vaibhav Laturkar, Vinayak Satpute, Vishal Raut
  • Publication number: 20220131766
    Abstract: The present invention discloses a system and method with associated feature capabilities for analyzing and resolving tickets raised in an IT environment. The system monitors health of multiple assets included in the environment and in case an alert is triggered, the system further analyses the alert and provides a recommendation on conversion of the alert to an incident ticket. The incident ticket can also be reported manually by human. Such tickets are then categorized based on certain influencing factors. To this end, a best possible resolution for each incident ticket is then recommended. Subsequently, automatic resolution scripts are identified intelligently and automatically to resolve the problem.
    Type: Application
    Filed: March 26, 2021
    Publication date: April 28, 2022
    Applicant: Larsen & Toubro Infotech Ltd
    Inventors: Chetan Bais, Jnanendra Prasad Sarkar, Mohammed Vaghjipurwala, Mustafa Neemuchwala, Rakesh Nainani, Sachin Vyas, Satish Saluja, Vaibhav Laturkar, Vinayak Satpute, Vishal Raut