Patents by Inventor Mohan Gopal Kanala

Mohan Gopal Kanala has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Systems and methods for providing contextual recommendations
    Patent number: 10659909
    Abstract: A method may include receiving, from a customer device, contextual location information about a customer and an interaction type, determining a location-based recommendation and an urgency level for the customer using the contextual location information, generating a routing protocol for communication with the customer based on the interaction type and the urgency level, and providing a communication to the customer according to the routing protocol, the communication including the location-based recommendation.
    Type: Grant
    Filed: March 11, 2019
    Date of Patent: May 19, 2020
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Gail Elizabeth Stuart, Andrew J. Garner, IV, Daniel S. Sumner, Prasanna Kumar Ammiraju, Dibyendu Chatterjee, Kshitindra Kumar Jain, Rameshchandra Bhaskar Ketharaju, Dinakar Channakal Krishnappa, Ravindar Rao Perala, Dinesh Sangtani, Mohan Gopal Kanala, Prashanth Kumar Merugu
  • Systems and methods for providing contextual recommendations
    Patent number: 10231076
    Abstract: A method may include receiving, from a customer device, contextual location information about a customer and an interaction type, determining a location-based recommendation and an urgency level for the customer using the contextual location information, generating a routing protocol for communication with the customer based on the interaction type and the urgency level, and providing a communication to the customer according to the routing protocol, the communication including the location-based recommendation.
    Type: Grant
    Filed: September 16, 2016
    Date of Patent: March 12, 2019
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Gail Elizabeth Stuart, Andrew J. Garner, IV, Daniel S. Sumner, Prasanna Kumar Ammiraju, Dibyendu Chatterjee, Kshitindra Kumar Jain, Rameshchandra Bhaskar Ketharaju, Dinakar Channakal Krishnappa, Ravindar Rao Perala, Dinesh Sangtani, Mohan Gopal Kanala, Prashanth Kumar Merugu