Patents by Inventor Mohan Rangarajan

Mohan Rangarajan has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Systems and methods for preventing sensitive information from being communicated into a non-secure environment
    Patent number: 8913721
    Abstract: A telecommunication system is arranged between a trusted automated interactive system and a non-secure agent. The trusted automated interactive portion is operable for bidirectional communications with a caller. The agent portion is arranged to be bridged onto a communication connection between the caller (or network chat user) and the trusted interactive system under certain conditions. Sensitive data transmitted between the system and a calling user may be blocked from being communicated to the agent even while the agent is bridged onto the connection. In one embodiment, information (such as a verification of authenticity of the caller) pertaining to the sensitive data (but not the sensitive data itself) is communicated to the agent.
    Type: Grant
    Filed: May 21, 2012
    Date of Patent: December 16, 2014
    Assignee: Intervoice Limited Partnership
    Inventors: Anantha Narayanan, Ellis K. Cave, Bogdan Blaszczak, Justin Broughton, Mohan Rangarajan
  • Systems and methods for preventing sensitive information from being communicated into a non-secure environment
    Patent number: 8204180
    Abstract: A telecommunication system is arranged between a trusted automated interactive system and a non-secure agent. The trusted automated interactive portion is operable for bidirectional communications with a caller. The agent portion is arranged to be bridged onto a communication connection between the caller (or network chat user) and the trusted interactive system under certain conditions. Sensitive data transmitted between the system and a calling user may be blocked from being communicated to the agent even while the agent is bridged onto the connection. In one embodiment, information (such as a verification of authenticity of the caller) pertaining to the sensitive data (but not the sensitive data itself) is communicated to the agent.
    Type: Grant
    Filed: August 8, 2008
    Date of Patent: June 19, 2012
    Assignee: Intervoice Limited Partnership
    Inventors: Anantha Narayanan, Ellis K. Cave, Bogdan Blaszczak, Justin Broughton, Mohan Rangarajan