Patents by Inventor Molly MAHAR

Molly MAHAR has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20230056392
    Abstract: Described herein is a system and method for capturing data associated with actions attempted by an automated agent. The system described herein captures data associated with the actions attempted by an automated agent during the messaging session between an automated agent and the user and present a summary of the actions in a messaging platform. In an embodiment, the automated agent uploads data associated with actions attempted during the messaging session to a server. The server captures the data associated with the actions and generates a description of each action that was attempted. The server generates a summary including the description of each action. The summary of the actions are rendered in the messaging platform.
    Type: Application
    Filed: August 23, 2022
    Publication date: February 23, 2023
    Applicant: salesforce.com, inc.
    Inventors: Molly Mahar, Nicholas Beng Tek Geh
  • Patent number: 11425245
    Abstract: Described herein is a system and method for capturing data associated with actions attempted by an automated agent. The system described herein captures data associated with the actions attempted by an automated agent during the messaging session between an automated agent and the user and present a summary of the actions in a messaging platform. In an embodiment, the automated agent uploads data associated with actions attempted during the messaging session to a server. The server captures the data associated with the actions and generates a description of each action that was attempted. The server generates a summary including the description of each action. The summary of the actions are rendered in the messaging platform.
    Type: Grant
    Filed: November 8, 2019
    Date of Patent: August 23, 2022
    Assignee: Salesforce, Inc.
    Inventors: Molly Mahar, Nicholas Beng Tek Geh
  • Patent number: 11010558
    Abstract: This disclosure relates to configuration tools for interactive agents, sometimes referred to as bots, chatbots, virtual robots, or talkbots. Such interactive agents utilize slots for organizing and storing data received as inputs and displayed as outputs. These slots can be configured such that a slot is temporary and does not persist beyond its source dialog. Slots can also be configured such that a slot is pre-populated with information contain in incoming passed parameters.
    Type: Grant
    Filed: January 31, 2018
    Date of Patent: May 18, 2021
    Assignee: salesforce.com, inc.
    Inventors: Molly Mahar, Jonathan Rico Morales, Jacob Mumm, Karson Miller
  • Publication number: 20210144250
    Abstract: Described herein is a system and method for capturing data associated with actions attempted by an automated agent. The system described herein captures data associated with the actions attempted by an automated agent during the messaging session between an automated agent and the user and present a summary of the actions in a messaging platform. In an embodiment, the automated agent uploads data associated with actions attempted during the messaging session to a server. The server captures the data associated with the actions and generates a description of each action that was attempted. The server generates a summary including the description of each action. The summary of the actions are rendered in the messaging platform.
    Type: Application
    Filed: November 8, 2019
    Publication date: May 13, 2021
    Applicant: salesforce.com, inc.
    Inventors: Molly MAHAR, Nicholas Beng Tek GEH
  • Patent number: 10839798
    Abstract: Disclosed herein are embodiments for a visual bot builder. An embodiment operates by receiving a selected dialog including one or more interactions between a chat bot and a recipient. A plurality phrases corresponding to triggering an execution of the selected dialog is received. The selected dialog is configured such that upon a receipt of one or more of the plurality of phrases, the chat bot executes the selected dialog. One of the plurality of phrases is received. The selected dialog is executed responsive to the received one of the plurality of phrases.
    Type: Grant
    Filed: January 30, 2018
    Date of Patent: November 17, 2020
    Assignee: salesforce.com, inc.
    Inventors: Arvind Krishnan, George Hu, Benjamin Myles, Jonathan Rico Morales, Gregory A. Bennett, Molly Mahar
  • Patent number: 10698581
    Abstract: Disclosed herein are embodiments for a visual bot builder. An embodiment operates by visually displaying, within a user interface, a plurality of selectable chat bot functions associated with a first dialog. A first selection of one of the bot functions is received. It is determined that the first selection corresponds to calling a selectable second dialog from a one or more previously configured dialogs. A link to the one or more selectable previously configured dialogs is provided and a second selection of one of the previously configured dialogs is received as the second dialog. The execution of the first dialog is linked to an execution of the second dialog. A preview of the execution of the first dialog including the second dialog is provided.
    Type: Grant
    Filed: January 30, 2018
    Date of Patent: June 30, 2020
    Assignee: salesforce.com, inc.
    Inventors: Arvind Krishnan, George Hu, Benjamin Myles, Jonathan Rico Morales, Gregory A. Bennett, Molly Mahar
  • Publication number: 20190236138
    Abstract: This disclosure relates to configuration tools for interactive agents, sometimes referred to as bots, chatbots, virtual robots, or talkbots. Such interactive agents utilize slots for organizing and storing data received as inputs and displayed as outputs. These slots can be configured such that a slot is temporary and does not persist beyond its source dialog. Slots can also be configured such that a slot is pre-populated with information contain in incoming passed parameters.
    Type: Application
    Filed: January 31, 2018
    Publication date: August 1, 2019
    Inventors: Molly MAHAR, Jonathan Rico MORALES, Jacob MUMM, Karson MILLER
  • Publication number: 20190138171
    Abstract: Disclosed herein are embodiments for a visual bot builder. An embodiment operates by visually displaying, within a user interface, a plurality of selectable chat bot functions associated with a first dialog. A first selection of one of the bot functions is received. It is determined that the first selection corresponds to calling a selectable second dialog from a one or more previously configured dialogs. A link to the one or more selectable previously configured dialogs is provided and a second selection of one of the previously configured dialogs is received as the second dialog. The execution of the first dialog is linked to an execution of the second dialog. A preview of the execution of the first dialog including the second dialog is provided.
    Type: Application
    Filed: January 30, 2018
    Publication date: May 9, 2019
    Applicant: salesforce.com, inc.
    Inventors: Arvind Krishnan, George HU, Benjamin MYLES, Jonathan Rico MORALES, Gregory A. BENNETT, Molly MAHAR
  • Publication number: 20190138600
    Abstract: Disclosed herein are embodiments for a visual bot builder. An embodiment operates by receiving a selected dialog including one or more interactions between a chat bot and a recipient. A plurality phrases corresponding to triggering an execution of the selected dialog is received. The selected dialog is configured such that upon a receipt of one or more of the plurality of phrases, the chat bot executes the selected dialog. One of the plurality of phrases is received. The selected dialog is executed responsive to the received one of the plurality of phrases.
    Type: Application
    Filed: January 30, 2018
    Publication date: May 9, 2019
    Applicant: salesforce.com, inc.
    Inventors: Arvind Krishnan, George HU, Benjamin MYLES, Jonathan Rico MORALES, Gregory A. BENNETT, Molly MAHAR