Patents by Inventor Morag M. Eaton

Morag M. Eaton has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Multi-transaction service system
    Patent number: 6012050
    Abstract: A customer (80) can request and receive a financial service through any of a number of channels (82,83,84,85,86,87), each connected to channel-specific hardware, respectively a digital telephone (92), an ATM (93), a branch office (94), a branch sales office (99), a self service sales terminal (95), a home banking PC (96) and an interactive television (97). Each service channel is connected through an integrated channel manager (100) to business operations means including a transaction processing host computer (112), a cheque processor (113), a relationship database manager (114), a financial call center (115), and an external financial database (111).
    Type: Grant
    Filed: October 21, 1998
    Date of Patent: January 4, 2000
    Assignee: NCR Corporation
    Inventors: Morag M. Eaton, David Horn, Ian A. Cranston, Stephen Ambler, Veerasamy S. Shanker, Steen Jorgensen, David J. A. Riach
  • Multi-transaction service system
    Patent number: 6003019
    Abstract: A customer (80) can request and receive a financial service through any of a number of channels (82,83,84,85,86,87), each connected to channel-specific hardware, respectively a digital telephone (92), an ATM (93), a branch office (94), a branch sales office (99), a self service sales terminal (95), a home banking PC (96) and an interactive television (97). Each service channel is connected through an integrated channel manager (100) to business operations means including a transaction processing host computer (112), a cheque processor (113), a relationship database manager (114), a financial call center (115), and an external financial database (111).
    Type: Grant
    Filed: July 1, 1997
    Date of Patent: December 14, 1999
    Assignee: NCR Corporation
    Inventors: Morag M. Eaton, David Horn, Ian A. Cranston, Stephen Ambler