Patents by Inventor Morris Chuang

Morris Chuang has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Systems and methods for detecting real-time issues in guest-host messages using machine learning models
    Patent number: 12725128
    Abstract: There is provided a method that is performed while a host and a guest are using a conversational messaging interface. For a message thread, in response to receiving a guest message, the method computes a probability for guest issues by inputting feature vectors from the guest message to a guest issue detection model. In response to receiving a host message, the message computes a probability for host issues by inputting feature vectors from the host message to a host issue detection model. If the message thread includes particular keywords, and if the probability for the guest issues is above a guest issue predetermined threshold, the method includes providing alerts that is visible only to the guest. If the probability for the host issues is above a host issue predetermined threshold, the method also includes providing alerts that is visible only to the host.
    Type: Grant
    Filed: April 12, 2024
    Date of Patent: September 1, 2026
    Assignee: Airbnb, Inc.
    Inventors: Zachary Barbitta, Morris Chuang, Ying Lyu, Cen Mia Zhao, Lianghao Li, Cheng Wan, Brian Wang, Jordan Yeager, Zhu Xiong, Ying Zhang, Yinglu Shao, Shuqi Sun
  • Systems and Methods for Detecting Real-time Issues in Guest-Host Messages Using Machine Learning Models
    Publication number: 20240346454
    Abstract: There is provided a method that is performed while a host and a guest are using a conversational messaging interface. For a message thread, in response to receiving a guest message, the method computes a probability for guest issues by inputting feature vectors from the guest message to a guest issue detection model. In response to receiving a host message, the message computes a probability for host issues by inputting feature vectors from the host message to a host issue detection model. If the message thread includes particular keywords, and if the probability for the guest issues is above a guest issue predetermined threshold, the method includes providing alerts that is visible only to the guest. If the probability for the host issues is above a host issue predetermined threshold, the method also includes providing alerts that is visible only to the host.
    Type: Application
    Filed: April 12, 2024
    Publication date: October 17, 2024
    Inventors: Zach Barbitta, Morris Chuang, Ying Lyu, Mia Zhao, Lianghao Li, Cheng Wan, Brian Wang, Jordan Yeager, Kelvin Xiong, Joy Zhang, Yinglu Shao, Shuqi Sun