Patents by Inventor Mrugesh Bhatt

Mrugesh Bhatt has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Virtual automated real-time assistant
    Patent number: 11734033
    Abstract: A method that includes: receiving, by a processor(s), a user identifier and an authentication identifier that are associated with a user of a computer gaining direct access to information within a first application; displaying, on a GUI of the computer, a first window associated with the first application; displaying, on the GUI and simultaneously with the first window, a second window associated with a second application to initiate a chat session; after displaying the first and second windows, receiving by the processor(s), a user input associated with an information request; identifying, using the processor(s) and the second application, contextual inputs associated with the session and/or the user; accessing, using the processor(s) and the second application, a third application; identifying, using the processor(s) and the second application, information relevant to the information request within the third application; and displaying a response to the first information request in the second window.
    Type: Grant
    Filed: December 29, 2021
    Date of Patent: August 22, 2023
    Assignee: AMERICAN AIRLINES, INC.
    Inventors: Arunprakash Dhanabal, Mrugesh Bhatt
  • Virtual automated real-time assistant
    Patent number: 11216291
    Abstract: A method that includes: receiving, by a processor(s), a user identifier and an authentication identifier that are associated with a user of a computer gaining direct access to information within a first application; displaying, on a GUI of the computer, a first window associated with the first application; displaying, on the GUI and simultaneously with the first window, a second window associated with a second application to initiate a chat session; after displaying the first and second windows, receiving by the processor(s), a user input associated with an information request; identifying, using the processor(s) and the second application, contextual inputs associated with the session and/or the user; accessing, using the processor(s) and the second application, a third application; identifying, using the processor(s) and the second application, information relevant to the information request within the third application; and displaying a response to the first information request in the second window.
    Type: Grant
    Filed: January 29, 2019
    Date of Patent: January 4, 2022
    Assignee: AMERICAN AIRLINES, INC.
    Inventors: Arunprakash Dhanabal, Mrugesh Bhatt