Abstract: Systems and methods for key performance benchmarking may include receiving for a plurality of client devices of a tenant, a duration for performing a plurality of actions to log into a resource. The systems and methods can include determining metrics for each action of the plurality of actions. The systems and methods can include generating, by the one or more processors, one or more recommendations corresponding to at least one action of the plurality of actions, to reduce the duration to log into the resource.

Abstract: Described embodiments provide systems and methods for intelligent load balancing of hosted sessions. A processor can determine a plurality of metrics for each of a plurality of machines configured to connect client devices with hosted sessions. The processor can receive, from a client device, a request to establish a connection with one of the plurality of machines to access a hosted session. The processor can determine a score for each of the plurality of machines based at least on the plurality of metrics for each of the plurality of machines. The processor can select a machine from the plurality of machines as a function of the score and a resource cost of the machine. The processor can cause the client device to connect to the selected machine for the hosted session.

Abstract: Systems and methods for tier management in memory-tiering environments. In some embodiments, a method includes accessing, by a first process, a first page of the first process in a first tier of a non-uniform memory access memory; and locking, by a first thread, the first page against demotion. The first thread may be a tier-management thread of the first process, and the locking of the first page may be based on a service level of the first process.

Abstract: A system with an interface for remote memory. In some embodiments, the system includes: an interface circuit having: a first interface, configured to be connected to a processing circuit; and a second interface, configured to be connected to memory, the first interface including a cache coherent interface, and the second interface being different from the first interface.

Abstract: Described embodiments provide systems and methods for classifying a machine by performance. A device may identify, for a first time window, a first plurality of attributes of a machine and a session provided by the machine. The device may determine a first score based at least on a weight applied to each of the first plurality of attributes. The weight may be updated using a second plurality of attributes of the machine and the session provided by the machine for a second time window. The device may determine a probability of failure for the session by applying the first plurality of attributes to a model. The device may generate a second score indicating a performance of the machine as a function of the first score and the probability of failure. The device may classify the machine into a performance level in accordance with the second score.

Abstract: A federation link is used to facilitate bi-directional identity federation between software applications. The federation link is created to include user and account identity information for software applications having respective authentication providers. The federation link is created by one of the software applications and shared, for example, with the authentication provider of the other software application. The federation link can be utilized by both software applications to facilitate automated user authentication when navigating in either direction between the software applications.

Abstract: Managing performance of elements providing a session via a multi-hop network topology is provided. A system receives values for factors associated with elements that form hops in a multi-hop network topology. The system determines a performance metric for each hop using the values for one or more factors selected from the factors. The system identifies a hop of the hops as having a performance issue based on the performance metric for the hop exceeding a threshold. The system selects, responsive to the performance metric of the hop exceeding the threshold, an action to take on at least one element forming the hop.

Abstract: A computer system configured to identify errors in a session launch initiated by a client application is provided. The computer system includes a memory and at least one processor coupled to the memory. The at least one processor is configured to receive one or more events from one or more applications or devices involved in the session launch, wherein an event of the one or more events comprises information from an application or device call (e.g., an application programming interface (API) call) communicated during the session launch, the information comprising destination information; build a primary Directed Acyclic Graph (DAG) based on the information from the API call; determine an error identifier based on the primary DAG; retrieve a troubleshooting recommendation from a library based on the error identifier; and send the troubleshooting recommendation to the client application.

Abstract: A computer system configured to identify errors in a session launch initiated by a client application is provided. The computer system includes a memory and at least one processor coupled to the memory. The at least one processor is configured to receive one or more events from one or more applications or devices involved in the session launch, wherein an event of the one or more events comprises information from an application or device call (e.g., an application programming interface (API) call) communicated during the session launch, the information comprising destination information; build a primary Directed Acyclic Graph (DAG) based on the information from the API call; determine an error identifier based on the primary DAG; retrieve a troubleshooting recommendation from a library based on the error identifier; and send the troubleshooting recommendation to the client application.

Abstract: Systems and methods for managing overloaded machines in a virtual environment are provided. A device can include one or more processors, coupled to memory. The device can receive, for time intervals, a metric of performance of hardware of a machine hosting sessions between clients. The device can identify, for the time intervals, a plurality of scores indicative of performance of the corresponding plurality of sessions.

Abstract: Systems and methods for scoring audio/video (A/V) sessions may include a first client which identifies an A/V signal for a session of an A/V application between the first client and a second client, and metrics of a network path between the first client and the second client. The first client may determine a first score for the A/V signal by applying one or more features corresponding to the A/V signal to a model trained to generate the first score. The client may generate a session score for the session based on the first score and the metrics of the network path.

Abstract: Methods and systems for providing data analytics and generating real-time and historical views of network events using a single processing pipeline, managed by a single code base, are presented. A computing device may receive a stream of data indicative of a plurality of events occurring on a network. The computing device may process the stream of data to generate intermediate data and batch data using the single processing pipeline. The intermediate data may be available to generate historical views and the batch data may include a plurality of intermediate data for a time interval. The computing device may generate a historical view of the events based on a subset of intermediate data and the batch data. Finally, the computing device may provide the historical view to a processing layer to enable the computing device to respond to requests for information about the network.

Abstract: Described are systems and methods of detecting processes causing degradation of machine performance using heuristics. A device may identify a plurality of time intervals having a use of a resource on a machine above a threshold. The device may identify a percentage of the use of the resource by each of a plurality processes on the machine using the resource during each time interval of the plurality of time intervals. The device may determine a score for each process of the plurality processes based at least on a function of the percentage of the use of the resource over one or more of the plurality of time intervals in which each process used the resource. The device may provide, for display, a selection of one or more processes from the plurality of processes ranked by the score.

Abstract: Managing performance of elements providing a session via a multi-hop network topology is provided. A system receives values for factors associated with elements that form hops in a multi-hop network topology. The system determines a performance metric for each hop using the values for one or more factors selected from the factors. The system identifies a hop of the hops as having a performance issue based on the performance metric for the hop exceeding a threshold. The system selects, responsive to the performance metric of the hop exceeding the threshold, an action to take on at least one element forming the hop.

Abstract: Systems and methods of managing virtual application performance in a virtual computing environment are provided. A system determines an application interaction score based on corresponding application interaction factors associated with sessions. The system determines the application interaction score for each virtual application accessed during each of the sessions. The system generates an aggregated application interaction score for each of the sessions based at least on combining the application interaction score for each of the virtual applications accessed during a corresponding session. The system performs an action based at least in part on the aggregated application interaction score to improve performance of a virtual application accessed via the virtual computing environment.

Abstract: Described embodiments provide for associating a user experience score with a location of a client. A device may identify a session between the client and an application service established via a first network. The device may receive, via the application service, a network address of the client associated with a second network. The device may determine a location of the client accessing the application service via the first network based at least on the network address associated with the second network. The device may receive, from an instrumentation service, performance factors for the client. Each of the performance factors may be associated with access to the application service by the client. The device may generate a user experience score for the client based at least on the performance factors. The device may provide an instruction based at least on an association between the user experience score and the location.

Abstract: Described embodiments provide for associating a user experience score with a location of a client. A device may identify a session between the client and an application service established via a first network. The device may receive, via the application service, a network address of the client associated with a second network. The device may determine a location of the client accessing the application service via the first network based at least on the network address associated with the second network. The device may receive, from an instrumentation service, performance factors for the client. Each of the performance factors may be associated with access to the application service by the client. The device may generate a user experience score for the client based at least on the performance factors. The device may provide an instruction based at least on an association between the user experience score and the location.

Abstract: Described embodiments provide systems and method for determining a root cause of a failure of a session to an application, device or server. A failure of a session with an application can be identified. A device can generate a mapping between characteristics of data from the application associated with the failure and data from monitoring a plurality of sessions between a plurality of end points and a plurality of applications hosted by a plurality of computing devices. The device can determine, responsive to the mapping indicating an association between at least one characteristic of the data from the application and the data from the monitoring, a cause of the failure of the session with the application.

Abstract: Methods and systems for providing data analytics and generating real-time and historical views of network events using a single processing pipeline, managed by a single code base, are presented. A computing device may receive a stream of data indicative of a plurality of events occurring on a network. The computing device may process the stream of data to generate intermediate data and batch data using the single processing pipeline. The intermediate data may be available to generate historical views and the batch data may include a plurality of intermediate data for a time interval. The computing device may generate a historical view of the events based on a subset of intermediate data and the batch data. Finally, the computing device may provide the historical view to a processing layer to enable the computing device to respond to requests for information about the network.

Abstract: Described embodiments provide systems and methods for measuring user experience with virtual or hosted desktops or applications, with scores calculated based on weights determined during a supervisory learning process. The scores are multivariate across a number of factors that affect user experience, enabling administrators to easily and efficiently identify trends and degradations or improvements to a system. This allows the administrator to take mitigating actions, fully implement temporary adjustments, or perform other such functions to improve the working of the system based on the real-time measurement and analysis of user experience.