Abstract: A sensing and context management architecture that can detect that a user is interacting with a given device and in an associated context, and in response thereto, manages device processes as the user moves from device to device, location to location, and/or context to context. The invention comprises a system that facilitates management of a user situation or context. A sensing component is provided that senses a context of a user by way of one or more sensors and/or a particular device with which the user is interacting in the context, for example, and a management component that manages the device and/or one or more services in the context according to rules or inferences user preferences, sensed observations, and user input data.

Abstract: A statistical methodology is employed for assisting people with the setting of parameters of software applications or services. With the method, information about demographics and/or about the complete or partial preferences of other people, are analyzed to infer recommendations for settings and functionality of a computer application or service. A system is reviewed with the ability to receive data regarding a plurality of users, and stores respective profiles for these users in a community store. The system can leverage off of these completed and/or partially completed profiles of parameters representing preferences about software operation in connection with building new profiles for users (new and/or existing). Data regarding a user that desires to build a new profile is employed in connection with the community profiles to facilitate the user building a personalized profile.

Abstract: The present invention relates to utilizing identity and context-sensitive decision-making for handling communications, including, channel selection, routing, and rescheduling operations. The systems and methods provide a service that allows users to assess preferences regarding real-time call handling and performs dynamic decision-making about the best timing and channel for interpersonal communication. This service can be based on various cost-benefit analyses (e.g., basic and extended) that consider cost of interruption and preferences of contactors and contactees to guide communications, and/or on decision-making under uncertainty. Statistical models that are learned from data are joined with user preferences to generate expected costs of interruption for office activity and over time, based on a user's activities, locations, calendar information and preference assessments. In addition, statistical forecasting provides presence and availability predictions.