Patents by Inventor Mustafa Al-Alami

Mustafa Al-Alami has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20170115829
    Abstract: Disclosed are methods, apparatus, systems, and computer-readable storage media for composing and batch publishing feed items in a user interface in a feed-based interaction context. In some implementations, a computing device provides a first prompt for display in a first user interface component, which is configured to display unpublished feed items. The computing device receives, at the first prompt, first feed item data for a first feed item. Responsive to a request to compose a second feed item, the computing device displays in the first user interface component a second prompt for second feed item data without publishing the first feed item. The computing device receives, at the second prompt, second feed item data for a second feed item of a first record, the first and second feed items being related to the first record.
    Type: Application
    Filed: January 4, 2017
    Publication date: April 27, 2017
    Inventors: Mustafa Al-Alami, Jason Ellis, Benjamin Snyder, Vahn Phan
  • Patent number: 9569060
    Abstract: Disclosed are methods, apparatus, systems, and computer-readable storage media for composing and batch publishing feed items in a user interface in a feed-based interaction context. In some implementations, a computing device provides a first prompt for display in a first user interface component, which is configured to display unpublished feed items. The computing device receives, at the first prompt, first feed item data for a first feed item. Responsive to a request to compose a second feed item, the computing device displays in the first user interface component a second prompt for second feed item data without publishing the first feed item. The computing device receives, at the second prompt, second feed item data for a second feed item of a first record, the first and second feed items being related to the first record.
    Type: Grant
    Filed: July 25, 2013
    Date of Patent: February 14, 2017
    Assignee: salesforce.com, inc.
    Inventors: Mustafa Al-Alami, Jason Ellis, Benjamin Snyder, Vahn Phan
  • Publication number: 20140033076
    Abstract: Disclosed are methods, apparatus, systems, and computer-readable storage media for composing and batch publishing feed items in a user interface in a feed-based interaction context. In some implementations, a computing device provides a first prompt for display in a first user interface component, which is configured to display unpublished feed items. The computing device receives, at the first prompt, first feed item data for a first feed item. Responsive to a request to compose a second feed item, the computing device displays in the first user interface component a second prompt for second feed item data without publishing the first feed item. The computing device receives, at the second prompt, second feed item data for a second feed item of a first record, the first and second feed items being related to the first record.
    Type: Application
    Filed: July 25, 2013
    Publication date: January 30, 2014
    Applicant: salesforce.com, inc.
    Inventors: Mustafa Al-Alami, Jason Ellis, Benjamin Snyder, Vahn Phan
  • Publication number: 20140032713
    Abstract: Disclosed are methods, apparatus, systems, and computer-readable storage media for providing knowledge items related to a communication in a service environment. In some implementations, a computing device receives, at a server, a communication associated with a record having record information stored in a record database. The record information may be displayed in attribute fields of a first user interface component displayed at a computing device. The computing device may identify a search term associated with the communication, and select one or more knowledge items from one or more knowledge databases, the one or more knowledge items selected as being associated with the identified search term. The computing device may also provide data identifying the selected one or more knowledge items to the computing device for display in a second user interface component, the data identifying the one or more knowledge items as being of one or more item types.
    Type: Application
    Filed: July 26, 2013
    Publication date: January 30, 2014
    Applicant: salesforce.com, inc.
    Inventors: Vahn Phan, Mustafa Al-Alami, Jason Ellis, Benjamin Snyder