Abstract: The present invention is intended to solve problems of the prior art, i.e., poor ability of supplying merely a portion of entire services, inability of supplying customized services suitable for respective users, and inability of supplying services keeping pace with movements of the user. A service requested from each terminal of a user to an ITS service center is supplied to a user in association with a travel contents company service system and an air line company service system in the ITS service center.

Abstract: The facilities information service system includes a single server which can conduct questionnaire surveys for a plurality of business facilities and each business facility can offer unique incentive award service to respondents of a questionnaire thereof. When a portable terminal makes a request for facility introduction information on a facility registered in questionnaire survey service, a server sends a facility introduction screen including a questionnaire guide message to the portable terminal. Then, when the portable terminal makes a request for participating in a questionnaire survey, the server sends a prepared questionnaire to the portable terminal to collect questionnaire response data from a user of the portable terminal and then issues an incentive award coupon in return for answering the questionnaire.

Abstract: The present invention provides a system in which a service providing apparatus on the Internet efficiently provides service including provision of information corresponding to a voice input. The system is configured as follows.