Abstract: The present invention provides a method of rendering a thin client application in a network device, for parsing the internet data so as convert the internet data into a common data format which can be rendered in set-top box using any type of middleware. The invention would be equipped to handle any type of application and also would be cost-efficient to be developed in a middleware layer of a network device like set-top box.

Abstract: A chat collaboration tool is disclosed. In particular, a network enabled chat session is established between a customer and an agent of an entity. The customer has a customer issue that is to be resolved by a specialist of the entity and not the agent via the chat session. A specialist query is generated based at least on information of the customer issue, wherein the specialist query includes one or more parameters specific at least to the customer issue. At least one available specialist capable of handling the customer issue is identified based on satisfied matches between attributes available specialists and corresponding parameters of the specialist query. The available specialist(s) are displayed on the agent's user interface wherein the agent is able to select an available specialist. A chat session is then established between the customer and the available specialist upon receiving the agent selection.

Abstract: The present invention provides a method of rendering a thin client application in a network device, for parsing the internet data so as convert the internet data into a common data format which can be rendered in set-top box using any type of middleware. The invention would be equipped to handle any type of application and also would be cost-efficient to be developed in a middleware layer of a network device like set-top box.

Abstract: The present invention provides a method of rendering a thin client application in a network device, for parsing the internet data so as convert the internet data into a common data format which can be rendered in set-top box using any type of middleware. The invention would be equipped to handle any type of application and also would be cost-efficient to be developed in a middleware layer of a network device like set-top box.

Abstract: The present invention provides a method of rendering a thin client application in a network device, for parsing the internet data so as convert the internet data into a common data format which can be rendered in set-top box using any type of middleware. The invention would be equipped to handle any type of application and also would be cost-efficient to be developed in a middleware layer of a network device like set-top box.

Abstract: Methods and systems for facilitation navigation through a virtual input device include loading an instance of a virtual input device in response to a user input, filtering the one or more characters populated in one or more cells of the virtual input device instance on the basis of a first predefined policy stored on a processor readable storage medium, receiving a user character input to the virtual input device instance through a user input interface paired with the one or more computing devices, acquiring a set of priority characters related to the user input character on the basis of a second predefined policy stored on the storage medium and populating the virtual input device instance in response to the user character input with the set of priority characters.

Abstract: A network device that ensures network continuity includes a processor and a communications interface. The processor determines whether the network device is functioning properly. The processor then generates a signal indicating whether the network device is functioning properly and transmits the signal to the communications interface. The communications interface is coupled to the processor and a policy based routing system. The communications interface processes the signal to activate or deactivate a link to the policy based routing system.

Abstract: A network device that ensures network continuity includes a processor and a communications interface. The processor determines whether the network device is functioning properly. The processor then generates a signal indicating whether the network device is functioning properly and transmits the signal to the communications interface. The communications interface is coupled to the processor and a policy based routing system. The communications interface processes the signal to activate or deactivate a link to the policy based routing system.