Patents by Inventor Naren M. Chittar

Naren M. Chittar has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11210304
    Abstract: As part of providing the services to users, an online system stores multiple records that are accessible by users of the online system. When a user provides a search query, the online system extracts morphological and dictionary features from the query. The online system provides the extracted features to a machine learning model as an input. The machine learning model outputs a score for each potential entity type that indicates a likelihood that the search query is for a record associated with the entity type. The output from the machine learning model is used by the online system to select one or more entity types that the user is likely searching for. The online system searches the stored records based on the search query but limits the searching to records associated with at least one of the selected entity types.
    Type: Grant
    Filed: March 11, 2020
    Date of Patent: December 28, 2021
    Assignee: salesforce.com, inc.
    Inventors: Naren M. Chittar, Jayesh Govindarajan, Edgar Gerardo Velasco, Anuprit Kale, Francisco Borges, Guillaume Kempf, Marc Brette
  • Patent number: 11061955
    Abstract: A data processing system analyzes a corpus of conversation data collected at an interactive conversation service to train an intent classification model. The intent classification model generates vectors based on the corpus of conversation data. A set of intents is selected and an intent seed input for each intent of the set of intents is input into the model to generate an intent vector corresponding to each intent. Vectors based on user inputs are generated and compared to the intent vectors to determine the intent.
    Type: Grant
    Filed: December 27, 2018
    Date of Patent: July 13, 2021
    Assignee: salesforce.com, inc.
    Inventors: Zachary Alexander, Naren M. Chittar, Alampallam R. Ramachandran, Anuprit Kale, Tiffany McKenzie, Sitaram Asur, Jacob Nathaniel Huffman
  • Patent number: 11061954
    Abstract: A data processing system analyzes a corpus of conversation data collected at an interactive conversation service to train an intent classification model. The intent classification model generates vectors based on the corpus of conversation data. A set of intents is selected and an intent seed input for each intent of the set of intents is input into the model to generate an intent vector corresponding to each intent. Vectors based on user inputs are generated and compared to the intent vectors to determine the intent.
    Type: Grant
    Filed: September 21, 2018
    Date of Patent: July 13, 2021
    Assignee: salesforce.com, inc.
    Inventors: Zachary Alexander, Naren M. Chittar, Alampallam R. Ramachandran, Anuprit Kale, Tiffany Deiandra McKenzie, Sitaram Asur, Jacob Nathaniel Huffman
  • Publication number: 20200233874
    Abstract: As part of providing the services to users, an online system stores multiple records that are accessible by users of the online system. When a user provides a search query, the online system extracts morphological and dictionary features from the query. The online system provides the extracted features to a machine learning model as an input. The machine learning model outputs a score for each potential entity type that indicates a likelihood that the search query is for a record associated with the entity type. The output from the machine learning model is used by the online system to select one or more entity types that the user is likely searching for. The online system searches the stored records based on the search query but limits the searching to records associated with at least one of the selected entity types.
    Type: Application
    Filed: March 11, 2020
    Publication date: July 23, 2020
    Inventors: Naren M. Chittar, Jayesh Govindarajan, Edgar Gerardo Velasco, Anuprit Kale, Francisco Borges, Guillaume Kempf, Marc Brette
  • Patent number: 10628431
    Abstract: As part of providing the services to users, an online system stores multiple records that are accessible by users of the online system. When a user provides a search query, the online system extracts morphological and dictionary features from the query. The online system provides the extracted features to a machine learning model as an input. The machine learning model outputs a score for each potential entity type that indicates a likelihood that the search query is for a record associated with the entity type. The output from the machine learning model is used by the online system to select one or more entity types that the user is likely searching for. The online system searches the stored records based on the search query but limits the searching to records associated with at least one of the selected entity types.
    Type: Grant
    Filed: April 6, 2017
    Date of Patent: April 21, 2020
    Assignee: salesforce.com, inc.
    Inventors: Naren M. Chittar, Jayesh Govindarajan, Edgar Gerardo Velasco, Anuprit Kale, Francisco Borges, Guillaume Kempf, Marc Brette
  • Patent number: 10614061
    Abstract: An online system stores objects that may be accessed by users. The online system also stores indexes of terms related to different entity types of objects. When a user provides a search query, the online system compares the search terms with terms stored in the indexes. Based on the comparisons, the online system determines term features for entity types associated with an index. The online system provides the term features as inputs to a machine learning model. The machine learning model outputs a score for each entity type indicating a likelihood that the search query is for an object associated with the entity type. The machine learning model output is used by the online system to select one or more entity types that the user is likely searching for. The online system offers objects of the likely entity types to the user as results of the search query.
    Type: Grant
    Filed: June 28, 2017
    Date of Patent: April 7, 2020
    Assignee: salesforce.com, inc.
    Inventors: Guillaume Kempf, Marc Brette, Naren M. Chittar, Anuprit Kale, Yasaman Mohsenin, Pranshu Sharma
  • Publication number: 20200097563
    Abstract: A data processing system analyzes a corpus of conversation data collected at an interactive conversation service to train an intent classification model. The intent classification model generates vectors based on the corpus of conversation data. A set of intents is selected and an intent seed input for each intent of the set of intents is input into the model to generate an intent vector corresponding to each intent. Vectors based on user inputs are generated and compared to the intent vectors to determine the intent.
    Type: Application
    Filed: September 21, 2018
    Publication date: March 26, 2020
    Inventors: Zachary Alexander, Naren M. Chittar, Alampallam R. Ramachandran, Anuprit Kale, Tiffany Deiandra McKenzie, Sitaram Asur, Jacob Nathaniel Huffman
  • Publication number: 20200097496
    Abstract: A data processing system analyzes a corpus of conversation data collected at an interactive conversation service to train an intent classification model. The intent classification model generates vectors based on the corpus of conversation data. A set of intents is selected and an intent seed input for each intent of the set of intents is input into the model to generate an intent vector corresponding to each intent. Vectors based on user inputs are generated and compared to the intent vectors to determine the intent.
    Type: Application
    Filed: December 27, 2018
    Publication date: March 26, 2020
    Inventors: Zachary Alexander, Naren M. Chittar, Alampallam R. Ramachandran, Anuprit Kale, Tiffany McKenzie, Sitaram Asur, Jacob Nathaniel Huffman
  • Publication number: 20190005089
    Abstract: An online system stores objects that may be accessed by users. The online system also stores indexes of terms related to different entity types of objects. When a user provides a search query, the online system compares the search terms with terms stored in the indexes. Based on the comparisons, the online system determines term features for entity types associated with an index. The online system provides the term features as inputs to a machine learning model. The machine learning model outputs a score for each entity type indicating a likelihood that the search query is for an object associated with the entity type. The machine learning model output is used by the online system to select one or more entity types that the user is likely searching for. The online system offers objects of the likely entity types to the user as results of the search query.
    Type: Application
    Filed: June 28, 2017
    Publication date: January 3, 2019
    Inventors: Guillaume Kempf, Marc Brette, Naren M. Chittar, Anuprit Kale, Yasaman Mohsenin, Pranshu Sharma
  • Publication number: 20180293241
    Abstract: As part of providing the services to users, an online system stores multiple records that are accessible by users of the online system. When a user provides a search query, the online system extracts morphological and dictionary features from the query. The online system provides the extracted features to a machine learning model as an input. The machine learning model outputs a score for each potential entity type that indicates a likelihood that the search query is for a record associated with the entity type. The output from the machine learning model is used by the online system to select one or more entity types that the user is likely searching for. The online system searches the stored records based on the search query but limits the searching to records associated with at least one of the selected entity types.
    Type: Application
    Filed: April 6, 2017
    Publication date: October 11, 2018
    Inventors: Naren M. Chittar, Jayesh Govindarajan, Edgar Gerardo Velasco, Anuprit Kale, Francisco Borges, Guillaume Kempf, Marc Brette