Patents by Inventor Narendra Datar

Narendra Datar has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Log file management tool
    Patent number: 10949422
    Abstract: A system includes: a processor; and a memory, wherein the memory stores instructions that, when executed by the processor, cause the processor to: retrieve a first log over a network from a first server of a plurality of servers for at least one contact center; generate an index of values in the first log; update an index database based on the index; and save the first log on a storage device.
    Type: Grant
    Filed: December 18, 2017
    Date of Patent: March 16, 2021
    Inventors: Alan Gatto, Dean Cottle, Oleg Fylypenko, Shivakumar Gurusiddappa, Kevin Haselhuhn, Greg Hollis, Luis Lamprea, Sergey Aleksin, Gaurav Kumar, Narendra Datar, Michael Pougnet, Poras Bharucha, Brett Dale
  • LOG FILE MANAGEMENT TOOL
    Publication number: 20180173751
    Abstract: A system includes: a processor; and a memory, wherein the memory stores instructions that, when executed by the processor, cause the processor to: retrieve a first log over a network from a first server of a plurality of servers for at least one contact center; generate an index of values in the first log; update an index database based on the index; and save the first log on a storage device.
    Type: Application
    Filed: December 18, 2017
    Publication date: June 21, 2018
    Inventors: Alan Gatto, Dean Cottle, Oleg Fylypenko, Shivakumar Gurusiddappa, Kevin Haselhuhn, Greg Hollis, Luis Lamprea, Sergey Aleksin, Gaurav Kumar, Narendra Datar, Michael Pougnet, Poras Bharucha, Brett Dale
  • Log file management tool
    Patent number: 9846721
    Abstract: A system includes: a processor; and a memory, wherein the memory stores instructions that, when executed by the processor, cause the processor to: retrieve a first log over a network from a first server of a plurality of servers for at least one contact center; generate an index of values in the first log; update an index database based on the index; and save the first log on a storage device.
    Type: Grant
    Filed: March 13, 2014
    Date of Patent: December 19, 2017
    Assignee: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
    Inventors: Alan Gatto, Dean Cottle, Oleg Fylypenko, Shivakumar Gurusiddappa, Kevin Haselhuhn, Greg Hollis, Luis Lamprea, Sergey Aleksin, Gaurav Kumar, Narendra Datar, Michael Pougnet, Poras Bharucha, Brett Dale
  • LOG FILE MANAGEMENT TOOL
    Publication number: 20140280197
    Abstract: A system includes: a processor; and a memory, wherein the memory stores instructions that, when executed by the processor, cause the processor to: retrieve a first log over a network from a first server of a plurality of servers for at least one contact center; generate an index of values in the first log; update an index database based on the index; and save the first log on a storage device.
    Type: Application
    Filed: March 13, 2014
    Publication date: September 18, 2014
    Inventors: Alan Gatto, Dean Cottle, Oleg Fylypenko, Shivakumar Gurusiddappa, Kevin Haselhuhn, Greg Hollis, Luis Lamprea, Sergey Aleksin, Gaurav Kumar, Narendra Datar, Michael Pougnet, Poras Bharucha, Brett Dale