Abstract: The disclosure relates to analyzing historical data and generating predictive engagement associated with an agent at workplace. The disclosed technology is directed to improving predictive engagement of the agent by generating a task schedule based on predictive engagement data and score associated with the agent. In particular, an agent engagement server generates historical engagement data and score based on activity data of the agent. The historical engagement data include analytics of task performances associated with the agent. The agent engagement server further generates predictive engagement data and score based on the historical engagement data using a predictive engagement model that predicts a level of engagement by the agent in performing tasks. The disclosure generates a schedule for performing one or more tasks based on the predictive engagement data.