Patents by Inventor Nathan M. Swaim

Nathan M. Swaim has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20190266254
    Abstract: According to some embodiments, an artificial intelligence orchestration platform may automatically determine an intent of an electronic record (e.g., an email message, text, translated voice channel request, etc.) associated with a request (e.g., by communicating with a classification platform service or analyzing the electronic record). Based on an indication of intent, an entity extraction platform may extract at least one requisite entity identifier from the electronic record in accordance with a transaction requirement. A robotic automation platform may then process the request utilizing the indication of intent and the extracted requisite entity identifier. For example, the robotic automation platform may transmit a complete response to the request, pre-populate data in a template provided to a human knowledge worker, determine additional information associated with the request, etc.
    Type: Application
    Filed: February 26, 2018
    Publication date: August 29, 2019
    Inventors: Jeremy D. Blumenfeld, Satish K Kasala, Kristin Ann Lede, Nathan M. Swaim, Philip Wawrzynowicz