Abstract: VoC data, e.g., plurality of VoC communications, for a plurality of customers can be collected. A clustering algorithm may be utilized to generate a plurality of cluster each of which is assigned a group of customers that share similar metadata. An emotion profile may be generated for each cluster based on segment detected emotions for the VoC data corresponding to the customers that are assigned to the cluster. The emotion profile for a cluster may represent the normal or expected emotions experienced during VoC communications by customers assigned to the cluster. New VoC data corresponding to a new customer may be received. A cluster may be identified based on the metadata of the new customer, and the emotion attributes of the new VoC data may be compared to the emotion profile of the identified cluster. Based on the comparison, one or more deviation can be identified to trigger an action.

Abstract: An assembly includes a drape substantially sealable over a wound bed and a trackpad configured to couple a tube to the drape and allow the tube to provide suction to the wound bed. The assembly also includes a vent opening in the drape, a filter coupled to the drape and communicating with the vent opening, a cover coupled to the drape and movable between a first position to cover the vent opening and filter and a second position to uncover the vent opening and the filter, and a fluid indicator coupled to the drape and operable to provide a visual indication that fluid build-up is present in the wound bed.

Abstract: An assembly includes a drape substantially sealable over a wound bed and a trackpad configured to couple a tube to the drape and allow the tube to provide suction to the wound bed. The assembly also includes a vent opening in the drape, a filter coupled to the drape and communicating with the vent opening, a cover coupled to the drape and movable between a first position to cover the vent opening and filter and a second position to uncover the vent opening and the filter, and a fluid indicator coupled to the drape and operable to provide a visual indication that fluid build-up is present in the wound bed.

Abstract: The present invention provides a universal belay device for providing safety to mountain and rock climbers. The belay device allows a belayer to selectively operate the device in any of a plurality of modes. In an auto-locking mode, a fall by a climber automatically stops the rope without requiring the belayer manually apply any holding or stopping force. In a frictional mode, a fall by a climber is stopped by the belayer applying a minimal amount of pressure. The belay device includes a housing in which a rope pin and cam are contained. The cam is rotable to a first position which allows the rope pin to frictionally secure the rope against the housing and stop the rope. The cam is rotable to a second position which substantially prevents the rope pin from fully securing the rope and requires the user to apply a stopping force to stop the rope.

Abstract: The present invention provides a universal belay device for providing safety to mountain and rock climbers. The belay device allows a belayer to selectively operate the device in any of a plurality of modes. In an auto-locking mode, a fall by a climber automatically stops the rope without requiring the belayer manually apply any holding or stopping force. In a frictional mode, a fall by a climber is stopped by the belayer applying a minimal amount of pressure. The belay device includes a housing in which a rope pin and cam are contained. The cam is rotable to a first position which allows the rope pin to frictionally secure the rope against the housing and stop the rope. The cam is rotable to a second position which substantially prevents the rope pin from fully securing the rope and requires the user to apply a stopping force to stop the rope.

Abstract: The present invention provides a universal belay device for providing safety to mountain and rock climbers. The belay device allows a belayer to selectively operate the device in any of a plurality of modes. In an auto-locking mode, a fall by a climber automatically stops the rope without requiring the belayer manually apply any holding or stopping force. In a frictional mode, a fall by a climber is stopped by the belayer applying a minimal amount of pressure. The belay device includes a housing in which a rope pin and cam are contained. The cam is rotable to a first position which allows the rope pin to frictionally secure the rope against the housing and stop the rope. The cam is rotable to a second position which substantially prevents the rope pin from fully securing the rope and requires the user to apply a stopping force to stop the rope.

Abstract: A bipolar hip prosthesis is disclosed. The bipolar prosthesis generally includes an acetabular shell component that may articulate within the acetabulum of the patient and that may be configured and dimensioned to receive a bearing component therein. The bearing component may be configured and dimensioned for receiving a prosthetic femoral head component therein, wherein the prosthetic femoral head component may articulate. The bearing component may further comprise a recess to house a uniquely designed free floating ring to capture the prosthetic femoral head component therein.