Abstract: A multi-modal portal system provides an authorization prior to establishing a visual interface connection between a support user or caller and a client user or receiving party. Once the caller is authorized, the caller is permitted to drop-in such that a visual interface connection is established with the receiving party. The authorization can be based on a profile configuration that indicates whether the caller has the credentials required for the visual interface. The authorization can require that a notification be sent to a trusted user or primary contact or the caller can be associated with a profile configuration that allows for a pre-authorization without requiring the notification. Also, a trusted user can be provided access to control an optical instrument associated with a client user where the client user is associated profile configuration or both.

Abstract: A multi-modal portal system provides an authorization prior to establishing a visual interface connection between a support user or caller and a client user or receiving party. Once the caller is authorized, the caller is permitted to drop-in such that a visual interface connection is established with the receiving party. The authorization can be based on a profile configuration that indicates whether the caller has the credentials required for the visual interface. The authorization can require that a notification be sent to a trusted user or primary contact or the caller can be associated with a profile configuration that allows for a pre-authorization without requiring the notification. Also, a schedule associated with the profile configuration can ensure a video notification of one or more scheduling parameters to the client user as well as the receipt of a video response from the client user.

Abstract: A multi-modal portal system provides an authorization prior to establishing a visual interface connection between a support user or caller and a client user or receiving party. Once the caller is authorized, the caller is permitted to drop-in such that a visual interface connection is established with the receiving party. The authorization can be based on a profile configuration that indicates whether the caller has the credentials required for the visual interface. The authorization can require that a notification be sent to a trusted user or primary contact or the caller can be associated with a profile configuration that allows for a pre-authorization without requiring the notification. By providing such an authorization, a secure and private visual interface with the client user can be accomplished without requiring an express action or consent by the client user.

Abstract: A portal system provides a validation of a connection request prior to establishing a connection to a device associated with user. The connection request is received by the portal system and validated against a device model and/or a device instance list based one or more supported entitlements and an instance of the device in the device instance list. Information about the device can be found in the device model list and used by the device instance list to create a policy associated with the device. One or more provisioning requirements of the device model list provide a relationship that can be used by the device model list for the policy associated with the device.

Abstract: A monitoring system can provide a sound profile to a network device. The monitoring system can identify a type of location associated with the network device that is located in a network. The monitoring system can determine a sound profile based on the type of location. The monitoring system can provide the sound profile to the network device. The sound profile relates to one or more sounds associated with the location so that the network device need not store and/or process all sounds but rather only those sounds that would typically be received or made at the location. The sound profile can be based or updated based on user sensor data received from the network device. In this way, the network device, the monitoring system, any other network resource, or any combination thereof uses context-aware sound identification to monitor a client user.

Abstract: A sound identification system is used for identifying a sound associated with a client user. The sound identification system can receive information from a network device in a network that is associated with the client user. The sound identification system determines one or more context parameters based on the information. A client user can output a sound. This sound can be received as a sound input by the sound identification system. The sound identification system can determine one or more identified sound signatures associated with the client user based on one or more sound signatures. The sound identification system can determine an identified sound based on the one or more identified sound signatures and the one or more context parameters. In this way, a client user is monitored using context-aware sound identification.

Abstract: A multi-modal portal system provides an authorization prior to establishing a visual interface connection between a support user or caller and a client user or receiving party. Once the caller is authorized, the caller is permitted to drop-in such that a visual interface connection is established with the receiving party. The authorization can be based on a profile configuration that indicates whether the caller has the credentials required for the visual interface. The authorization can require that a notification be sent to a trusted user or primary contact or the caller can be associated with a profile configuration that allows for a pre-authorization without requiring the notification. Also, a schedule associated with the profile configuration can ensure a video notification of one or more scheduling parameters to the client user as well as the receipt of a video response from the client user.

Abstract: A multi-modal portal system provides an authorization prior to establishing a visual interface connection between a support user or caller and a client user or receiving party. Once the caller is authorized, the caller is permitted to drop-in such that a visual interface connection is established with the receiving party. The authorization can be based on a profile configuration that indicates whether the caller has the credentials required for the visual interface. The authorization can require that a notification be sent to a trusted user or primary contact or the caller can be associated with a profile configuration that allows for a pre-authorization without requiring the notification. By providing such an authorization, a secure and private visual interface with the client user can be accomplished without requiring an express action or consent by the client user.

Abstract: A multi-modal portal system provides an authorization prior to establishing a visual interface connection between a support user or caller and a client user or receiving party. Once the caller is authorized, the caller is permitted to drop-in such that a visual interface connection is established with the receiving party. The authorization can be based on a profile configuration that indicates whether the caller has the credentials required for the visual interface. The authorization can require that a notification be sent to a trusted user or primary contact or the caller can be associated with a profile configuration that allows for a pre-authorization without requiring the notification. Also, a schedule associated with the profile configuration can ensure a video notification of one or more scheduling parameters to the client user as well as the receipt of a video response from the client user.

Abstract: A multi-modal portal system provides an authorization prior to establishing a visual interface connection between a support user or caller and a client user or receiving party. Once the caller is authorized, the caller is permitted to drop-in such that a visual interface connection is established with the receiving party. The authorization can be based on a profile configuration that indicates whether the caller has the credentials required for the visual interface. The authorization can require that a notification be sent to a trusted user or primary contact or the caller can be associated with a profile configuration that allows for a pre-authorization without requiring the notification. By providing such an authorization, a secure and private visual interface with the client user can be accomplished without requiring an express action or consent by the client user.

Abstract: A multi-modal portal system provides an authorization prior to establishing a visual interface connection between a support user or caller and a client user or receiving party. Once the caller is authorized, the caller is permitted to drop-in such that a visual interface connection is established with the receiving party. The authorization can be based on a profile configuration that indicates whether the caller has the credentials required for the visual interface. The authorization can require that a notification be sent to a trusted user or primary contact or the caller can be associated with a profile configuration that allows for a pre-authorization without requiring the notification. Also, security is enhanced by validating network devices and providing resiliency in data paths between network devices and data aggregators.

Abstract: A multi-modal portal system provides an authorization prior to establishing a visual interface connection between a support user or caller and a client user or receiving party. Once the caller is authorized, the caller is permitted to drop-in such that a visual interface connection is established with the receiving party. The authorization can be based on a profile configuration that indicates whether the caller has the credentials required for the visual interface. The authorization can require that a notification be sent to a trusted user or primary contact or the caller can be associated with a profile configuration that allows for a pre-authorization without requiring the notification. Also, a trusted user can be provided access to control an optical instrument associated with a client user where the client user is associated profile configuration or both.

Abstract: During operation, an access point aggregates communication-performance information and behavior information in a wireless local area network (WLAN) corresponding to an electronic device, where the communication-performance information and the behavior information are aggregated over a time interval that is longer than an instance of a connection or association of the electronic device to the WLAN. Then, the access point provides the communication-performance information and the behavior information to a second electronic device. After receiving information about another instance of a connection or association of the electronic device to the WLAN, the access point provides a request to the second electronic device for historical information about communication performance and behavior of the electronic device in the WLAN.

Abstract: During operation, an access point aggregates communication-performance information and behavior information in a wireless local area network (WLAN) corresponding to an electronic device, where the communication-performance information and the behavior information are aggregated over a time interval that is longer than an instance of a connection or association of the electronic device to the WLAN. Then, the access point provides the communication-performance information and the behavior information to a second electronic device. After receiving information about another instance of a connection or association of the electronic device to the WLAN, the access point provides a request to the second electronic device for historical information about communication performance and behavior of the electronic device in the WLAN.

Abstract: A multi-modal portal system provides an authorization prior to establishing a visual interface connection between a support user or caller and a client user or receiving party. Once the caller is authorized, the caller is permitted to drop-in such that a visual interface connection is established with the receiving party. The authorization can be based on a profile configuration that indicates whether the caller has the credentials required for the visual interface. The authorization can require that a notification be sent to a trusted user or primary contact or the caller can be associated with a profile configuration that allows for a pre-authorization without requiring the notification. Also, a schedule associated with the profile configuration can ensure a video notification of one or more scheduling parameters to the client user as well as the receipt of a video response from the client user.

Abstract: A multi-modal portal system provides an authorization prior to establishing a visual interface connection between a support user or caller and a client user or receiving party. Once the caller is authorized, the caller is permitted to drop-in such that a visual interface connection is established with the receiving party. The authorization can be based on a profile configuration that indicates whether the caller has the credentials required for the visual interface. The authorization can require that a notification be sent to a trusted user or primary contact or the caller can be associated with a profile configuration that allows for a pre-authorization without requiring the notification. By providing such an authorization, a secure and private visual interface with the client user can be accomplished without requiring an express action or consent by the client user.

Abstract: A multi-modal portal system provides a secure network environment for the management of user data. A variety of network devices interface with various sensing devices associated with a user to obtain sensory data or user data. The user data collected from the sensing devices can be communicated to the multi-modal portal system. The multi-modal portal system provides an access portal, analytics engine and data aggregator such that user data associated with the various sensing devices can be stored, accessed, modified, altered, etc. An audit trail is associated with the user data so that all transactions associated with the user data can be tracked. The user data can only be accessed, modified, altered, stored, etc. based on one or more profile configurations. Each user is associated with one or more profile configurations to ensure security and privacy of the user data.

Abstract: A server device includes a memory; and a processor configured to execute instructions stored on the memory to cause the server device to obtain unique data associated with a network device, store, into the memory, at least one of a first key and a first seed, the first key being associated with the network device and being based on the unique data, the first seed being associated with the network device, being based on the unique data, and for use to create a second key, obtain user information identifying a user to be associated with the network device, store, into the memory, the association of the user with the network device, obtain service provider information identifying a first service provider to provide service to the user via the network device, and store, into the memory, the association of the first service provider with the network device.

Abstract: A communication interface receives data points including link quality and link usage measurements related to a mobile computing device associated with the wireless network during a sampling interval. A processing device weights each data point based on at least one metric included in the link quality measurement and associated with a link usage measurement. Each weighted data point is evaluated against one or more thresholds. A weighted data point is discarded based on a result of the threshold comparison or assigned to one of a plurality of link quality bins based on a consolidated measure of the link quality measurements. A coverage quality score is computed based on a ratio of a total count of weighted link quality measurements in at least one of the plurality of link quality bins to a total count of weighted link quality measurements in all of the link quality bins.

Abstract: During operation, an access point aggregates communication-performance information and behavior information in a wireless local area network (WLAN) corresponding to an electronic device, where the communication-performance information and the behavior information are aggregated over a time interval that is longer than an instance of a connection or association of the electronic device to the WLAN. Then, the access point provides the communication-performance information and the behavior information to a second electronic device. After receiving information about another instance of a connection or association of the electronic device to the WLAN, the access point provides a request to the second electronic device for historical information about communication performance and behavior of the electronic device in the WLAN.