Abstract: Apparatus, methods and computer programs provided for metering and accounting in a commercial e-services infrastructure address the requirement for handling composite services in which higher-level services are built using simpler underlying services, each of which may be autonomously owned and operated. Metering records for each service underlying a composite service are correlated by a process associated with the composite service, and then sent to an accounting service where they can be aggregated. The correlation is performed in a distributed manner with correlated usage data provided on a per-request basis. Accounting services can take account of the usage and charges associated with the underlying services to provide accounting and billing on a per-request basis or per customer-provider pair for a billing period.

Abstract: The invention deals with the enforcement of Service Level Agreement for the services provided over a client-server network. The invention discloses a method, system and a program product for automatic enforcement of SLAs. This is achieved by automatic metering of requests for service and allocation of resources of the server based on the SLA, current available resources and the needs of the customer.