Abstract: A method and a system are provided for interaction with a digital signage board. An electronic device receives, via a transceiver, a first metadata associated with a first grid displayed on the digital signage board that is configured to display a plurality of multimedia content items in a plurality of first cells of the grid. The electronic device receives, via the transceiver, a second metadata associated with the plurality of multimedia content items. The one or more processors in the electronic device display a second grid comprising a plurality of second cells that are based on the first metadata and the second metadata. The one or more processors in the electronic device further update a property associated with at least one of the plurality of second cells based on a user profile stored in the electronic device and the second metadata.

Abstract: A system for identifying a root-cause of customer churn for churn prediction refinement. Customer transactions are analyzed to identify discriminating patterns that appear frequently in the transactions of customers who have churned and infrequent in the transactions of customers who have not churned. Attributes associated with the discriminating patters are the root-causes of customer churn. The attributes of customer transactions associated with the root-causes of customer churn are weighted. Churn prediction is performed on the updated customer transactions to obtain a second list of customers likely to churn. The first and second lists are compared to determine whether convergence has occurred. Upon convergence, the second list of customers likely to churn to a display device of a customer care agent so that those customers on the second list can be prioritized ahead of customers who are not likely to churn. Otherwise, the process repeats until convergence.

Abstract: A method and a system are provided for interaction with a digital signage board. An electronic device receives, via a transceiver, a first metadata associated with a first grid displayed on the digital signage board that is configured to display a plurality of multimedia content items in a plurality of first cells of the grid. The electronic device receives, via the transceiver, a second metadata associated with the plurality of multimedia content items. The one or more processors in the electronic device display a second grid comprising a plurality of second cells that are based on the first metadata and the second metadata. The one or more processors in the electronic device further update a property associated with at least one of the plurality of second cells based on a user profile stored in the electronic device and the second metadata.