Abstract: A method includes performing operations as follows on a processor: receiving a notification associated with an application, the application being accessible via a mobile device, determining an importance of the notification based on a plurality of factors that provide context for a reason for the notification, comparing the importance of the notification with an importance threshold, performing one of queuing the notification without generating an alert on the mobile device and generating the alert on the mobile device based on the comparing of the importance of the notification with the importance threshold.

Abstract: A method includes performing operations as follows on a processor: receiving a request for a content item from a mobile device, determining that the content item is protected by a security policy, the security policy comprising an environmental factor associated with the use of the mobile device, ghosting a portion of the content item based on the security policy, and sending the content item and the security policy to the mobile device.

Abstract: A method includes performing operations as follows on a processor: associating content stored on a data processing system with an event associated with a user, determining when the event is to occur, and pushing the content from the data processing system to a mobile device associated with the user not later than the occurrence of the event for storage on the mobile device.

Abstract: Methods, systems, and articles of manufacture for prioritizing proposal development under resource constraints are provided herein.

Abstract: A method and system for specifying, deploying and updating work flows. A request is received from a user of a system with components comprising a computing system and human representatives. The components facilitate routing and servicing the request. A work flow comprising manual and automatic steps is specified to perform the routing and servicing of the request. The automatic steps are automatically performed by the computing system and the manual steps are manually performed by the representatives. Both the automatic steps and the manual steps are uniformly defined in a single general-purpose markup language (e.g., XML). Further, a manual step is dynamically transformed into a new automatic step that is represented as a new XML action element. The new XML action element includes an identifier of a software routine to be executed to perform the new automatic step.