Patents by Inventor Neil McKay

Neil McKay has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11442612
    Abstract: A computer-implemented method and an apparatus facilitate user chat interactions. A chat widget offering chat-based assistance is displayed on one or more Web pages of an enterprise Website. In response to a user selection of the chat widget, a chat window is displayed at a first predetermined position on a Web page. The chat window is repositioned to a second predetermined position in response to a user input indicative of provisioning of a text input. The repositioning of the chat window enables display of a virtual keyboard. The placement of the chat window and the virtual keyboard enables the user to view a substantial portion of the Web page. The chat window is caused to scroll with the Web page in response to a Web page scroll input provided by the user and slide back to a previous position subsequent to completion of a scroll movement of the Web page.
    Type: Grant
    Filed: December 23, 2016
    Date of Patent: September 13, 2022
    Assignee: [24]7.ai, Inc.
    Inventors: Neil McKay, Rhetto Sean Lazo
  • Publication number: 20180181286
    Abstract: A computer-implemented method and an apparatus facilitate user chat interactions. A chat widget offering chat-based assistance is displayed on one or more Web pages of an enterprise Website. In response to a user selection of the chat widget, a chat window is displayed at a first predetermined position on a Web page. The chat window is repositioned to a second predetermined position in response to a user input indicative of provisioning of a text input. The repositioning of the chat window enables display of a virtual keyboard. The placement of the chat window and the virtual keyboard enables the user to view a substantial portion of the Web page. The chat window is caused to scroll with the Web page in response to a Web page scroll input provided by the user and slide back to a previous position subsequent to completion of a scroll movement of the Web page.
    Type: Application
    Filed: December 23, 2016
    Publication date: June 28, 2018
    Inventors: Neil McKay, Rhetto Sean Lazo
  • Patent number: 5844905
    Abstract: The throughput of a Request-to-Send and Clear-to-Send (RTS/CTS) based distributed media access control protocol is improved by reserving the medium in a hierarchical fashion. The shared medium is reserved for two stations called the participants. During the reserved period, a master (or primary) attribute and a slave (or secondary) attribute are given to the participants and the medium is shared between them using any suitable coordination algorithm. During the reserved time, the secondary can signal the primary station that it has data to send to the primary station and request that the primary and secondary roles or attributes be exchanged. In the case that a role exchange takes place, control of the medium is transferred from one station to another and data transfer in an opposite direction can take place without requiring another reservation.
    Type: Grant
    Filed: July 9, 1996
    Date of Patent: December 1, 1998
    Assignee: International Business Machines Corporation
    Inventors: Danny Neil McKay, Mahmoud Naghshineh, Claus Michael Olsen, Babak Rezvani, Parviz Kermani, Peter Dirk Hortensius