Abstract: A grounding clamp uses a spring driving a piston mounted movable jaw as a safety lockout. The movable jaw and a fixed jaw, which may include teeth, form a conductor clamp. The ground clamp mounts on the end of a hot stick to provide for electrically insulated remote operation of the ground clamp by a lineman holding the hot stick and pulling on, or releasing, a lever arm on the hot stick. The system provides increased safety for the lineman as the spring providing the spring loading of the clamp has a high spring force to overcome, thus providing the lockout. The lever arm on the hot stick tool provides mechanical advantage to overcome the spring force and thus release the lockout. The lineman cannot usefully operate the ground clamp manually without the hot stick due to spring force lockout.

Abstract: A grounding clamp includes a safety lock-out which locks the operation of the clamp in the absence of a cooperating hot-stick. The lock-out employs a clutch which prevents the translation of the clamping members relative to one another until the clutch is disengaged. The cooperating hot-stick is required for the disengagement of the clutch.

Abstract: A temporary insulated conductor guard structure is mountable on an electrical insulator. The electrical insulator is mounted on the distal end of a crane or truck boom. The conductor guard structure includes a U-shaped frame having a horizontal elongate beam and a pair of stub arms upwardly extending from opposite ends of the beam. Elongate rigid, electrically conductive rollers are rotatably mounted to each of the stub arms and the beam so as to form an electrically conductive rolling surface extending around the interior of the U-shaped frame for rotationally supporting sagging electrical conductors thereon.

Abstract: A remotely controlled unmanned aerial device for use in proximity or in contact with high voltage powerlines, includes an unmanned aerial vehicle and an electrically conductive shield forming part of or operatively coupled to so as to encapsulate the unmanned aerial vehicle. When in the presence of a high voltage powerline, the unmanned aerial vehicle either when bonded-on or within the corresponding magnetic fields of the powerline, so as to transfer the powerline potential in whole or in part to the unmanned aerial vehicle, electrically energizes the conductive shield around the unmanned aerial vehicle while leaving components of the unmanned aerial vehicle within the shield substantially electrically unaffected by the voltage potential.

Abstract: Contact manager computer system and method to dynamically generate an aggregated context information, including: a monitoring module configured: to monitor a communication session with a customer; to determine one or more communication contexts of the customer; to determine one or more communication contexts of an agent assisting the customer; to obtain customer context information from the one or more determined communication contexts of the customer; to obtain agent context information from the one or more determined communication contexts of the agent; a processor coupled to a memory, the memory configured to store context information under control of the processor; an aggregated context information generation module to generate the aggregated context information from the obtained customer context information and the obtained agent context information; an inference module to create an inference from the aggregated context information; and a display module to display a result of the inference to an agent.

Abstract: An implosion shield of ballistic fabric adapted to mount so as to surround an implosion sleeve or dead-end on a power line. The implosion shield may be wrapped or formed as an envelope or tent including one piece and folded around the implosion sleeve or dead-end and secured with fasteners. A method of installing the implosion cover may include installing an implosion sleeve or dead-end on a power line, and then installing the implosion shield around the implosion sleeve or dead-end, by wrapping the implosion shield around the implosion sleeve or dead-end, or by securing an envelope implosion shield over the implosion sleeve or dead-end, or by draping the shield over the implosion sleeve or dead-end, or by mounting the shield on a frame over the implosion sleeve or dead-end, then detonating the implosion sleeve or dead-end. The implosion shield attenuates shock, pressure and sound waves from the detonation.

Abstract: A system for lifting a sub-conductor bundle having a plurality of spaced-apart sub-conductors comprises a single point lifter base and an accessory mounted onto a free end of a support. The support is electrically insulated and comprises one or two tiers of elongate insulators extending away from the base. The base is for mounting the support onto a distal end of a boom. The accessory has at least one wire cage mounted on a cart, the cart mounted on an arcuate track and adapted for free translation along the inner side of the track between first and second ends of the track. The wire cage is in a first orientation when the cart is positioned at the first end of the track, and in a second orientation when the cart is positioned at the second end of the track, the first and second orientations perpendicular to one another.

Abstract: A bundle lifter for lifting a sub-conductor bundle having a plurality of spaced-apart sub-conductors, includes a base platform adapted for rotational mounting onto a single point conductor lifter, four sub-conductor wire cages mounted on the platform to support a sub-conductor thereon, each wire cage adapted to releasably hold a single sub-conductor and to swivel relative to the platform, wherein when the wire cages are positioned under the sub-conductor bundle, the wire cages are swivelled to align their corresponding rollers with a corresponding sub-conductor for rolling support of the sub-conductor on the roller as the bundle lifter is elevated on the support upwards from under the sub-conductor bundle to simultaneously pick each sub-conductor in the bundle into its wire cage for translation of the bundle from an original position to a new position spaced apart from the original position.

Abstract: A method and apparatus to invert a robotic arm, includes an angling adaptor and swing arm. The angling adaptor includes a truck or crane boom head adaptor and a hinge coupler. The swing arm extends downwardly from the angling adaptor and may include a boom adaptor arm and a jib. The lower end of the swing arm is mounted to the main beam of the robotic arm. The hinge coupler mounts to the upper end of the crane or truck boom. The robotic arm is mounted on the swing arm so as to downwardly orient the insulators on the robotic arm. A lowermost end of each insulator is adapted for releasably holding an electrical bypass which may include a bus bar and electrical cable jumpers.

Abstract: An anti-rotation device is provided for stringing a cable or wire while reducing a twisting moment of the cable or wire as it is strung. The device includes a tow component, having multiple tow sections pivotally connectable end-to-end. A plurality of insulated weighted tail components are suspended so as to hang from the tow component. Each of the insulated tail components include weighted tail sections releasably connectable end-to-end to one another. At least one electrically insulated tail section is provided in each insulated tail component between the tow component and the weighted tail sections. The tail components are constrained to only articulate relative to the tow component in the single plane of bending of the tow component.

Abstract: An electrical isolator includes a flexible non-electrically conductive membrane and an inelastic flexible dielectric member journalled in the membrane and extending from the first end of the membrane to the second end of the membrane. First and second couplings are mounted to the ends of the dielectric member. The ends of the membrane are mated in sealed engagement with the couplings so as to fluidically seal the ends of the membrane and the dielectric member within the membrane. The membrane is filled with a dielectric fluid so as to displace any air in the membrane and the dielectric member. The couplings are adapted to couple to objects at opposite ends of the electrical isolator.

Abstract: A conductor lifter adapted to be mounted to a tower for temporarily supporting an energized conductor comprises a support arm having a base end and an opposite cantilevered end and a crank arm pivotally mounted on the cantilevered end, the crank arm having lower and upper crank arms. A first actuator is coupled to the support arm, and an elongate member is mounted to, so as to extend between, the upper crank arm and a first driver of the first actuator so as to rotate the crank arm about the pivotal coupling when the first actuator is actuated. A lower end of the lower crank arm is selectively elevatable by a second actuator relative to the upper crank arm so as to elevate a conductor when held by a conductor retainer on an insulator mounted to the lower crank arm. A method for using the conductor lifter is also provided.

Abstract: A computing system for managing one or more communication interrupts during a communication session associated with a resource in an enterprise is disclosed. The computing system includes a monitoring module for monitoring one or more parameters of the communication session. The system further includes a database for storing the one or more monitored parameters. The system further includes a determination module for determining at least one participation score for the resource based on the one or more stored parameters. The system further includes a control module for controlling the one or more communication interrupts based on the at least one determined participation score.

Abstract: Executable code, placed into a plurality of computing resources forming a distributed ledger, (e.g., “smart contracts”) are provided to enable communicating between parties without requiring trust or an intermediary, such as a broker or escrow service. Data may be deposited in a secure data storage for access by a party who satisfies the condition of the smart contract. A resource holding the deposited data then activates a link upon receiving an access token, as produced as a result of satisfying the smart contract. The distributed ledger is then updated to enable other parties to see a description of the data and the terms.

Abstract: Representative embodiments provide a composition for printing a liquid or gel separator utilized to separate and space apart first and second conductors or electrodes of an energy storage device, such as a battery or a supercapacitor. A representative composition comprises a plurality of particles, typically having a size (in any dimension) between about 0.5 to about 50 microns; a first, ionic liquid electrolyte; and a polymer or polymeric precursor. In another representative embodiment, the plurality of particles comprise diatoms, diatomaceous frustules, and/or diatomaceous fragments or remains. Another representative embodiment further comprises a second electrolyte different from the first electrolyte; the plurality of particles are comprised of silicate glass; the first and second electrolytes comprise zinc tetrafluoroborate salt in 1-ethyl-3-methylimidalzolium tetrafluoroborate ionic liquid; and the polymer comprises polyvinyl alcohol (“PVA”) or polyvinylidene fluoride (“PVFD”).

Abstract: The present disclosure provides, among other things, a method of managing a wrap-up time in a contact center, the method including: receiving, by an agent of the contact center, a communication having a variable associated with the communication; receiving an input from a source external to the contact center; determining that the variable is related to the input; based on the relation of the variable to the input, determining an updated wrap-up time; storing the updated wrap-up time and the input in a database including timing variables; enabling a machine learning process to analyze the database; providing the updated wrap-up time to the agent as an amount of time rendered on a display to the agent; and updating a data model used to automatically determine wrap-up times based on the analysis of the machine learning process.

Abstract: Providing automated progress updates in a contact center including detecting an activity by a resource of the contact center related to a customer interaction occurring via a customer communications channel between the resource and a customer. The activity comprises an interaction between the resource and one or more additional resources associated with the contact center occurring via a second communications channel. In response to detecting the activity by the resource, a notification comprising a progress update related to the customer interaction is automatically generated. The notification is transmitted, via the customer communications channel, to a customer device associated with the customer interaction.

Abstract: A grounding clamp includes a safety lock-out which locks the operation of the clamp in the absence of a cooperating hot-stick. The lock-out employs a clutch which prevents the translation of the clamping members relative to one another until the clutch is disengaged. The cooperating hot-stick is required for the disengagement of the clutch.

Abstract: An electrical isolator includes a flexible non-electrically conductive membrane and an inelastic flexible dielectric member journalled in the membrane and extending from the first end of the membrane to the second end of the membrane. First and second couplings are mounted to the ends of the dielectric member. The ends of the membrane are mated in sealed engagement with the couplings so as to fluidically seal the ends of the membrane and the dielectric member within the membrane. The membrane is filled with a dielectric fluid so as to displace any air in the membrane and the dielectric member. The couplings are adapted to couple to objects at opposite ends of the electrical isolator.

Abstract: A boom mountable breaker system and a method of using same for interrupting electrical transmission through a portion of an energized conductor downstream of a desired break location. The method includes: mounting the jumper onto the energized conductor across the desired break location so as to form an electrically conductive first parallel electrical path; installing an in-line opener in the energized conductor at the desired break location on the energized conductor; positioning the breaker at the desired break location on the energized conductor, and electrically connecting the breaker, while open, across the desired break location and across the opposite ends of the jumper so as to form a second parallel electrical path when the breaker is closed; closing the breaker to thereby complete the second parallel electrical path; removing the jumper from across the desired break location; and, opening and then removing the breaker.