Patents by Inventor Nester C. Febles

Nester C. Febles has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Apparatus and method for managing a call center
    Patent number: 6952470
    Abstract: An apparatus. The apparatus includes a processor adapted for communication via a communication network. The processor includes a monitoring module for requesting and receiving information associated with a device configured for communication via the communication network, and a warning module for generating a warning when the received information is indicative of a predetermined condition.
    Type: Grant
    Filed: August 23, 2001
    Date of Patent: October 4, 2005
    Assignee: BellSouth Intellectual Property Corp.
    Inventors: Thomas Tioe, Brett D. Johnson, Nester C. Febles