Abstract: A system according to an embodiment of the present disclosure automatically responds to event alarms or failures in IT management in real-time and its operation method. The system provides a management object system accumulating responses IT managers made in case of issues including the event alarms, and the failures, wherein data is used as a learning data that suggests response measures for the event alarms or the failures through a status collector, a controller, and a linker, wherein future event alarms or failures, the learning data suggests the responding measures for corresponding phenomenon to the IT managers through a response measure suggester, and wherein responses are automatically made with a responder, where the responder is an artificial intelligence function.

Abstract: A system according to an embodiment of the present disclosure automatically responds to event alarms or failures in IT management in real-time and its operation method. The system provides a management object system accumulating responses IT managers made in case of issues including the event alarms, and the failures, wherein data is used as a learning data that suggests response measures for the event alarms or the failures through a status collector, a controller, and a linker, wherein future event alarms or failures, the learning data suggests the responding measures for corresponding phenomenon to the IT managers through a response measure suggester, and wherein responses are automatically made with a responder, where the responder is an artificial intelligence function.