Abstract: Systems and methods are provided for identifying and communicating with a user through the user's mobile device. One example method includes receiving, from the mobile device, a user identifier associated with the user and an entity identifier associated with an entity location, the entity identifier being obtained by the mobile device from a wireless transmitter located adjacent to an entrance of the entity location; retrieving user profile data associated with the user identifier from a user database, the user profile data including a user qualifier; providing the user profile data to a display device at the entity location, the display device configured to display the user profile data, including the user qualifier; and sending at least one notification to the mobile device for display thereon, the at least one notification comprising at least one of information related to the entity location and a portion of the user profile data.

Abstract: Systems and methods are provided for anticipating needs of a user through a mobile device of the user. One example method includes receiving, from the mobile device, a location identifier associated with a position within an entity location, the mobile device receiving the location identifier from a wireless transmitter upon entering a predetermined transmission range of the wireless transmitter; starting a first timer upon receiving the location identifier; and initiating a predefined action associated with the position within the entity location upon determining that a time on the first timer exceeds a predetermined threshold.

Abstract: Methods, systems, and apparatus are disclosed to notify and route a customer to a prescription pickup location. A communication device detects the proximity of a prescription customer to an associated pharmacy location. The customer is then notified when the prescription is available at the pharmacy location based on identifying customer information and the location information. Once the pharmacy location is detected, the communication device sends the identifying customer information and the location information to a pharmacy computing device. The communication device then displays a notification that a prescription is available for the prescription customer at the pharmacy based on a determination made by the pharmacy computing device using the location information and the identification information. In addition, the communication device can display a map of the pickup location, various prompts to the customer to establish payment and/or to determine whether the customer has questions for pharmacy staff.

Abstract: Embodiments are disclosed to detect whether an interaction has occurred between a customer and one or more store employees. By analyzing a how long a communication device used by the customer was within a threshold range of one or more devices worn by store employees, an interaction between the customer and one or more store employees may be identified. Employees whom the customer interacted with may be identified by processing transmission parameters broadcasted by the devices worn by the store employees. Thus, all employees in which a customer interacted with while visiting a store may be identified. The customer may be asked for feedback via the communication device upon detection that a customer has completed a transaction and/or left the store. Using the solicited feedback provided by the customer, various types of reports may be generated.

Abstract: Methods, systems, and apparatus are disclosed to notify and route a customer to a prescription pickup location. A communication device detects the proximity of a prescription customer to an associated pharmacy location. The customer is then notified when the prescription is available at the pharmacy location based on identifying customer information and the location information. Once the pharmacy location is detected, the communication device sends the identifying customer information and the location information to a pharmacy computing device. The communication device then displays a notification that a prescription is available for the prescription customer at the pharmacy based on a determination made by the pharmacy computing device using the location information and the identification information. In addition, the communication device can display a map of the pickup location, various prompts to the customer to establish payment and/or to determine whether the customer has questions for pharmacy staff.