Abstract: A usage metering system for determining computer resource utilization is described herein. Computer resource utilization is determined by accumulating instances of computer resource utilization based on array of counters. This enables an accurate determination of instances of when a predetermined threshold baseline of computer resource utilization is exceeded over an accumulated period of time. By using an array of counters to collect data rather than averaging values over time, a more accurate indication of computer resource utilization is determined. The usage metering system has little impact on computer system resources, because snapshots can be taken on a fairly infrequent basis, and any computer resource utilization calculations can be performed on computer platforms separated from the system being monitored.

Abstract: A Universal Messaging system provides e-mail, voice-mail and fax-mail services to subscribers that may utilize the Internet to access their messages. The system integrates an e-mail messaging system with a voice/fax messaging system on a messaging platform computer. E-mail messages are stored in an e-mail message store, and voice and/or fax messages are stored in a separate store controlled, e.g., by a Voice Mail Message Manager (VMMM). Subscribers can access messages from a personal computer via the Internet using a standard Web browser with an applet that present each subscriber with a “universal inbox” that displays all of that subscriber's voice, fax, and e-mail messages. A Web platform controls the Web browser interface to the messaging platform, accepting requests from the Web browser (such as a request to read an e-mail or listen to a voice mail) and passing prescribed types of information back to the Web browser.

Abstract: A Universal Messaging system provides e-mail, voice-mail and fax-mail services to subscribers that may utilize the Internet to access their messages. The system integrates an e-mail messaging system with a voice/fax messaging system on a messaging platform computer. E-mail messages are stored in an e-mail message store, and voice and/or fax messages are stored in a separate store controlled, e.g., by a Voice Mail Message Manager (VMMM). Subscribers can access messages from a personal computer via the Internet using a standard Web browser with an applet that present each subscriber with a “universal inbox” that displays all of that subscriber's voice, fax, and e-mail messages. A Web platform controls the Web browser interface to the messaging platform, accepting requests from the Web browser (such as a request to read an e-mail or listen to a voice mail) and passing prescribed types of information back to the Web browser.

Abstract: A system and method for notifying subscribers to first and second communications networks that a message has been received at either the first communications network (such as a voice messaging system) or the second communications network (such as an e-mail messaging system). A subscriber receives notification at one point regardless of which communications network receives the new message. The subscriber can be notified by an outcall, a page, an e-mail, a lighted lamp, and/or a stutter dial tone.

Abstract: A Universal Messaging system provides e-mail, voice-mail and fax-mail services to subscribers that may utilize the Internet to access their messages. The system integrates an e-mail messaging system with a voice/fax messaging system on a messaging platform computer. E-mail messages are stored in an e-mail message store, and voice and/or fax messages are stored in a separate store controlled, e.g., by a Voice Mail Message Manager (VMMM). Subscribers can access messages from a personal computer via the Internet using a standard Web browser with an applet that present each subscriber with a “universal inbox” that displays all of that subscriber's voice, fax, and e-mail messages. A Web platform controls the Web browser interface to the messaging platform, accepting requests from the Web browser (such as a request to read an e-mail or listen to a voice mail) and passing prescribed types of information back to the Web browser.