Patents by Inventor Nick Naixuan Guo

Nick Naixuan Guo has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • MULTI-DOMAIN CHATBOT
    Publication number: 20210250309
    Abstract: A multi-domain chatbot is used to service a message of a user. An automated agent of the multi-domain chatbot may act as an intermediary between the user and a plurality of domain-specific modules of the multi-domain chatbot. The automated agent may receive the message from the user, determine an intent of the message, and based on the intent, determine a group of the domain-specific modules that should be investigated. The automated agent may then investigate the group of domain-specific modules by sending the user message to and receiving responses from the domain-specific modules within the group. Based on the received responses, the automated agent may determine whether to provide, to the user, one of the domain-specific responses or a null response, in the event that none of the domain-specific responses is aligned with the intent of the message.
    Type: Application
    Filed: September 21, 2020
    Publication date: August 12, 2021
    Inventors: Mukund Ramachandran, Desmond Wing-Yin Chan, Nick Naixuan Guo, Jing Chen, Jiang Chen, Vaibhav Nivargi, Varun Singh, Bhavin Nicholas Shah
  • Multi-domain chatbot
    Patent number: 10841251
    Abstract: A multi-domain chatbot is used to service a message of a user. An automated agent of the multi-domain chatbot may act as an intermediary between the user and a plurality of domain-specific modules of the multi-domain chatbot. The automated agent may receive the message from the user, determine an intent of the message, and based on the intent, determine a group of the domain-specific modules that should be investigated. The automated agent may then investigate the group of domain-specific modules by sending the user message to and receiving responses from the domain-specific modules within the group. Based on the received responses, the automated agent may determine whether to provide, to the user, one of the domain-specific responses or a null response, in the event that none of the domain-specific responses is aligned with the intent of the message.
    Type: Grant
    Filed: February 11, 2020
    Date of Patent: November 17, 2020
    Assignee: MOVEWORKS, INC.
    Inventors: Mukund Ramachandran, Desmond Wing-Yin Chan, Nick Naixuan Guo, Jing Chen, Jiang Chen, Vaibhav Nivargi, Varun Singh, Bhavin Nicholas Shah