Abstract: A system and method for increasing user engagement with an online service. The system includes a contextual instruction tool that teaches users about features of the online service. The system provides instruction according to different contexts of a user's interaction on their device. The instructions to the user may be in near-real time to the interaction or sometime after the interaction.

Abstract: Techniques are disclosed for a web or mobile interface enabling users and collaborators to simultaneously comment, edit, or edit content in real time or near real time managed by a cloud-based collaboration platform. In one embodiment, the data to be accessed concurrently is presented or depicted at the multiple physical devices to the collaborators for viewing and accessing the data in real time or near real time. Each of the collaborators is able to view, re-edit, or re-modify in a concurrent fashion, at the collaborator's physical device, edits or modifications made to the data in real time or near real time as a result of any of the other collaborators accessing the data at their respective physical devices. In some instances, additional collaborators are specifiable for the data created for concurrent real time access in addition to those originally associated with the folder.

Abstract: A system and method for increasing user engagement with an online service. The system includes a contextual instruction tool that teaches users about features of the online service. The system provides instruction according to different contexts of a user's interaction on their device. The instructions to the user may be in near-real time to the interaction or sometime after the interaction.

Abstract: Techniques are disclosed for a web or mobile interface enabling users and collaborators to simultaneously comment, edit, or edit content in real time or near real time managed by a cloud-based collaboration platform. In one embodiment, the data to be accessed concurrently is presented or depicted at the multiple physical devices to the collaborators for viewing and accessing the data in real time or near real time. Each of the collaborators is able to view, re-edit, or re-modify in a concurrent fashion, at the collaborator's physical device, edits or modifications made to the data in real time or near real time as a result of any of the other collaborators accessing the data at their respective physical devices. In some instances, additional collaborators are specifiable for the data created for concurrent real time access in addition to those originally associated with the folder.

Abstract: Techniques are disclosed for render documents that are in proprietary formats in a browser or mobile device. In one embodiment, a method comprises converting a plurality of resources in a document file into a plurality of files that are native to a browser. The method further comprises creating a style sheet based on the document file, wherein an aggregate of the plurality of files together with the style sheet are configured to cause the browser to render an appearance of the document file. The method further comprises generating, based on the document file, an invisible layer to be laid on the appearance, wherein the invisible layer enables actions to be performed on the document file. Among other advantages, embodiments disclosed herein provide the convenience of viewing and accessing documents regardless of whether a software or plug-in therefor is installed.

Abstract: Techniques are disclosed for a web or mobile interface enabling users and collaborators to simultaneously comment, edit, or edit content in real time or near real time managed by a cloud-based collaboration platform. In one embodiment, the data to be accessed concurrently is presented or depicted at the multiple physical devices to the collaborators for viewing and accessing the data in real time or near real time. Each of the collaborators is able to view, re-edit, or re-modify in a concurrent fashion, at the collaborator's physical device, edits or modifications made to the data in real time or near real time as a result of any of the other collaborators accessing the data at their respective physical devices. In some instances, additional collaborators are specifiable for the data created for concurrent real time access in addition to those originally associated with the folder.

Abstract: Techniques are disclosed for render documents that are in proprietary formats in a browser or mobile device. In one embodiment, a method comprises converting a plurality of resources in a document file into a plurality of files that are native to a browser. The method further comprises creating a style sheet based on the document file, wherein an aggregate of the plurality of files together with the style sheet are configured to cause the browser to render an appearance of the document file. The method further comprises generating, based on the document file, an invisible layer to be laid on the appearance, wherein the invisible layer enables actions to be performed on the document file. Among other advantages, embodiments disclosed herein provide the convenience of viewing and accessing documents regardless of whether a software or plug-in therefor is installed.

Abstract: Techniques are disclosed for a web or mobile interface enabling users and collaborators to simultaneously comment, edit, or edit content in real time or near real time managed by a cloud-based collaboration platform. In one embodiment, the data to be accessed concurrently is presented or depicted at the multiple physical devices to the collaborators for viewing and accessing the data in real time or near real time. Each of the collaborators is able to view, re-edit, or re-modify in a concurrent fashion, at the collaborator's physical device, edits or modifications made to the data in real time or near real time as a result of any of the other collaborators accessing the data at their respective physical devices. In some instances, additional collaborators are specifiable for the data created for concurrent real time access in addition to those originally associated with the folder.