Patents by Inventor Nicola Stiff

Nicola Stiff has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 8731984
    Abstract: A method for receiving, processing and managing service requests from a user is disclosed. The method includes receiving the service request from a user at a concierge service, generating an itinerary from the service request, sending the itinerary to a server in a consumer relation management system and automatically coordinating the service items of the service request among one or more concierge services. A method for automatically notifying a credit or debit card issuer about the future travel plan of a user is also disclosed. The method includes using the generated itinerary to automatically populate a security profile, and transfer the data from the security profile to an issuer, where the issuer uses these data to authorize future transactions in different locations that would normally be declined.
    Type: Grant
    Filed: October 21, 2009
    Date of Patent: May 20, 2014
    Assignee: Visa International Service Association
    Inventors: Michael Rodriguez, Nicola Stiff
  • Patent number: 8266031
    Abstract: Systems and methods are provided to facilitate the sharing of account features. In one aspect, a system includes a transaction handler to process transactions and a data warehouse to record the transactions and store account data identifying account features of separate accounts, such as a second account having a feature and a first account without this feature. Account holders of the first and second accounts are in a same household and thus, in accordance with a set of rules, eligible to share the account features. A portal is configured to receive a request identifying the first account and to determine whether a transaction initiated in the first account and qualified for a benefit of the account feature is entitled to the benefit; and if so, a notification engine is to transmit a notification message to an account holder of the first account.
    Type: Grant
    Filed: July 28, 2010
    Date of Patent: September 11, 2012
    Assignee: Visa U.S.A.
    Inventors: Mark Norris, Shaun Bodington, Nicola Stiff, Raymond Olson, Janet Martin, Rosann Woods, John Carr
  • Publication number: 20110029367
    Abstract: Systems and methods are provided to facilitate the generation and notification of transactions associated with account features. In one aspect, a system includes a transaction handler to process transactions and a data warehouse to store transaction data recording the transactions, account data identifying at least one account feature of an account, and rules data identifying at least one qualification requirement. The system further includes a feature offer engine to use the rules data to monitor the transactions in the account to identify a first transaction, a notification engine to provide the account holder with an offer associated with a first account feature in real time with processing of the first transaction, and a portal to receive an approval of a second transaction in accordance with the offer.
    Type: Application
    Filed: July 28, 2010
    Publication date: February 3, 2011
    Applicant: VISA U.S.A. INC.
    Inventors: Ray Olson, Janet Martin, Shaun Bodington, Nicola Stiff, Mark Norris, Rosann Woods, John Carr
  • Publication number: 20110029430
    Abstract: Systems and methods are provided to facilitate the sharing of account features. In one aspect, a system includes a transaction handler to process transactions and a data warehouse to record the transactions and store account data identifying account features of separate accounts, such as a second account having a feature and a first account without this feature. Account holders of the first and second accounts are in a same household and thus, in accordance with a set of rules, eligible to share the account features. A portal is configured to receive a request identifying the first account and to determine whether a transaction initiated in the first account and qualified for a benefit of the account feature is entitled to the benefit; and if so, a notification engine is to transmit a notification message to an account holder of the first account.
    Type: Application
    Filed: July 28, 2010
    Publication date: February 3, 2011
    Applicant: VISA U.S.A. INC.
    Inventors: Mark Norris, Shaun Bodington, Nicola Stiff, Ray Olson, Janet Martin, Rosann Woods, John Carr
  • Publication number: 20100268570
    Abstract: A method for receiving, processing and managing service requests from a user is disclosed. The method includes receiving the service request from a user at a concierge service, generating an itinerary from the service request, sending the itinerary to a server in a consumer relation management system and automatically coordinating the service items of the service request among one or more concierge services. A method for automatically notifying a credit or debit card issuer about the future travel plan of a user is also disclosed. The method includes using the generated itinerary to automatically populate a security profile, and transfer the data from the security profile to an issuer, where the issuer uses these data to authorize future transactions in different locations that would normally be declined.
    Type: Application
    Filed: October 21, 2009
    Publication date: October 21, 2010
    Inventors: Michael Rodriguez, Nicola Stiff