Patents by Inventor Nicole Lynn Sharp

Nicole Lynn Sharp has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Intelligent content detection
    Patent number: 10803247
    Abstract: Embodiments provide a method for detecting inappropriate content in user interactions, including: receiving an unstructured text-based input corresponding to a user interaction of a user; analyzing, using a text analytics technique, the text-based input to identify content within the input; determining whether at least a portion of the content within the input comprises inappropriate content by determining if the at least a portion of the content is categorized as inappropriate content; if the content is categorized as inappropriate content, identifying the content as inappropriate content; and if the content is not categorized as inappropriate content, receiving text-based input from other users, analyzing the text-based input from other users to determine a sentiment of the text-based input from other users, generating a content score for the content of the user, and identifying the content as inappropriate content if the content score meets or exceeds a predetermined threshold; and performing an action.
    Type: Grant
    Filed: December 12, 2017
    Date of Patent: October 13, 2020
    Assignee: Hartford Fire Insurance Company
    Inventors: Dhruv A. Bhatt, Nicole Lynn Sharp
  • INTELLIGENT CONTENT DETECTION
    Publication number: 20190179895
    Abstract: Embodiments provide a method for detecting inappropriate content in user interactions, including: receiving an unstructured text-based input corresponding to a user interaction of a user; analyzing, using a text analytics technique, the text-based input to identify content within the input; determining whether at least a portion of the content within the input comprises inappropriate content by determining if the at least a portion of the content is categorized as inappropriate content; if the content is categorized as inappropriate content, identifying the content as inappropriate content; and if the content is not categorized as inappropriate content, receiving text-based input from other users, analyzing the text-based input from other users to determine a sentiment of the text-based input from other users, generating a content score for the content of the user, and identifying the content as inappropriate content if the content score meets or exceeds a predetermined threshold; and performing an action.
    Type: Application
    Filed: December 12, 2017
    Publication date: June 13, 2019
    Inventors: Dhruv A. Bhatt, Nicole Lynn Sharp