Patents by Inventor Nikhita JOSHI

Nikhita JOSHI has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Computer-based techniques for obtaining personalized assistance with software applications
    Patent number: 11677691
    Abstract: In various embodiments, a mentor application automatically obtains assistance with software applications. The mentor application generates a computer-generated help request associated with a first user of a software application. Based on the computer-generated help request and a set of user contexts associated with a set of users, the mentor application computes match scores. Each match score predicts how suitable a particular user is for servicing the computer-generated help request. Based on the match scores, the mentor application transmits at least one help request notification to at least one user included in the set of users to determine a second user to service the computer-generated help request. The mentor application then establishes a computer connection between the first user and the second user through which an interactive help session between the first user and the second user is held.
    Type: Grant
    Filed: March 5, 2021
    Date of Patent: June 13, 2023
    Assignee: AUTODESK, INC.
    Inventors: Fraser Anderson, George Fitzmaurice, Tovi Grossman, Nikhita Joshi, Justin Frank Matejka
  • COMPUTER-BASED TECHNIQUES FOR OBTAINING PERSONALIZED ASSISTANCE WITH SOFTWARE APPLICATIONS
    Publication number: 20210306286
    Abstract: In various embodiments, a mentor application automatically obtains assistance with software applications. The mentor application generates a computer-generated help request associated with a first user of a software application. Based on the computer-generated help request and a set of user contexts associated with a set of users, the mentor application computes match scores. Each match score predicts how suitable a particular user is for servicing the computer-generated help request. Based on the match scores, the mentor application transmits at least one help request notification to at least one user included in the set of users to determine a second user to service the computer-generated help request. The mentor application then establishes a computer connection between the first user and the second user through which an interactive help session between the first user and the second user is held.
    Type: Application
    Filed: March 5, 2021
    Publication date: September 30, 2021
    Inventors: Fraser ANDERSON, George FITZMAURICE, Tovi GROSSMAN, Nikhita JOSHI, Justin Frank MATEJKA