Patents by Inventor Nikhita Sharma

Nikhita Sharma has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • System and method for disambiguation and error resolution in call transcripts
    Patent number: 11961511
    Abstract: A system and method for detecting and resolving mis-transcriptions in a transcript generated by an automatic speech recognition system when transcribing spoken words. The system and method receive a machine language generated transcript of a speech signal by at least one of a first machine learning system and a second machine learning system, and analyze the machine language generated transcript to find a region of low confidence indicative of a mis-transcription and predict an improvement to the region of low confidence indicative of the mis-transcription. The system and method select a replacement word for the mis-transcription based on the predicted improvement to the region of low confidence and replace the mis-transcription by the replacement word to generate a corrected transcript.
    Type: Grant
    Filed: November 6, 2020
    Date of Patent: April 16, 2024
    Assignee: VAIL SYSTEMS, INC.
    Inventors: Vijay K. Gurbani, Jordan Hosier, Yu Zhou, Nikhita Sharma, Neil Milstead
  • CONVERSATIONAL INTERFACE AND METHOD FOR INTERACTION WITH COMMUNICATION DEVICES
    Publication number: 20230127163
    Abstract: A method and a system for interacting with one or more computer resource assets at a location. The system includes a processor, a storage, and an interface suite including a first interface configured to communicate with a user device and a second interface configured to interact with at least one computing resource asset at the location.
    Type: Application
    Filed: October 19, 2022
    Publication date: April 27, 2023
    Inventors: Nikhita Sharma, Joseph R. Smetana, David J. Fruin, Vijay K. Gurbani
  • SYSTEM AND METHOD FOR DISAMBIGUATION AND ERROR RESOLUTION IN CALL TRANSCRIPTS
    Publication number: 20210142789
    Abstract: A system and method for detecting and resolving mis-transcriptions in a transcript generated by an automatic speech recognition system when transcribing spoken words. The system and method receive a machine language generated transcript of a speech signal by at least one of a first machine learning system and a second machine learning system, and analyze the machine language generated transcript to find a region of low confidence indicative of a mis-transcription and predict an improvement to the region of low confidence indicative of the mis-transcription. The system and method select a replacement word for the mis-transcription based on the predicted improvement to the region of low confidence and replace the mis-transcription by the replacement word to generate a corrected transcript.
    Type: Application
    Filed: November 6, 2020
    Publication date: May 13, 2021
    Inventors: Vilay K Gurbani, Jordan Hosier, Yu Zhou, Nikhita Sharma, Neil Milstead