Abstract: Process for cleaning hard surfaces, characterized in that said process is carried out using a foam based on a formulation comprising: (A) at least one complexing agent selected from the alkali metal salts of aminocarboxylic acids and from alkali metal salts of citric acid, gluconic acid, tartaric acid and lactic acid, (B) at least one non-ionic surfactant of general formula (I): (G)x-OR1, (C) at least one anionic surfactant, (D) at least one zwitterionic surfactant, wherein: R1 is selected from C8-C18-alkyl, straight chain or branched, x is in the range of from 1.1 to 4, G selected from monosaccharides with 4 to 6 carbon atoms.

Abstract: The invention relates to a process for the preparation of finely divided suspensions by melt emulsification, comprising at least one substance with a melting temperature above room temperature, comprising the following steps: (a) passing at least one preemulsion, comprising one continuous phase and one disperse phase, to a rotor-stator machine, a rotor-rotor machine or to a continuous and/or disperse phase; (b) optionally adding one or more further components to the at least one preemulsion in the rotor-stator machine; (c) emulsifying the at least one preemulsion with mechanical shear and/or elongation and/or turbulence at a temperature which is at most 10 K above the melting temperature of the at least one substance with a melting temperature above room temperature, or at a temperature which is at least 10 K below and at most 10 K above the glass transition temperature or the melting temperature, if the substance with a melting temperature above room temperature is a polymer, for producing a finely divided e