Abstract: An apparatus and method are disclosed for monitoring outbound communications at a communication device, involving a monitoring module and a rule module. The monitoring module is configured to receive at least one indicator that an outbound text-based communication is queued for transmission from a communication device. The monitoring module is configured to receive at least one indicator produced in response to a request to establish an audio communication link between the communication device and a server. The rule module is in communication with the monitoring module. The rule module is configured to analyze a portion of the outbound text-based communication in response to the at least one indicator for the outbound text-based communication. The rule module is configured to analyze a portion of a signal associated with the audio communication link in response to the at least one indicator associated with the request.

Abstract: An apparatus and method for wireless device reconnection handling are disclosed involving a keep-alive request being sent from a wireless device to a server based on a first keep-alive time interval. At least one indicator that the keep-alive request has failed is received. A second keep-alive time interval different from the first keep-alive time interval is defined in response to at least one condition being satisfied and in response to the receiving. The defining includes defining the second keep-alive time interval when a response to the keep-alive request is not received from the server within a threshold time period associated with the at least one condition. In addition, the server is associated with a first wireless network. The first keep-alive time interval is defined before the sending based on a preference associated with a server associated with a second wireless network different than the first wireless network.