Abstract: A method, apparatus, system, and computer program code provide a graphical user interface for reminder and escalation in a workflow. In a first page of the graphical user interface, a computer system receives configurations of reminders and escalations for a set of milestones in a workflow. In a second page of the graphical user interface, the computer system displays a separate timeline for each milestone. Each timeline spans from a start date to a completion deadline for a respective milestone. In the second page of the graphical user interface, the computer system displays a number of reminder dates along each timeline, according to a respective configuration. The computer system monitors a completion status for a milestone. Upon a reminder date, the computer system sends a notification if the milestone is not complete. Upon an escalation date, the computer system sends notifications periodically until the milestone is complete.