Abstract: Systems and methods for email validation are disclosed. The email validation includes transforming format of emails to a predefined format understandable the present system and application of text mining component on the transformed format. The email validation further includes obtaining details from a repository related to a historical pattern associated with an email validation requirement and a cognitive learning operation employed for the historical email validation to ascertain an outcome of the historical validation for similar emails. The email validation also includes predicting misdirection of the email and change in configuration of the email account based on the validation of the email.

Abstract: A data narration generating system generates snippets that include representations of data in one of a plurality of formats for inclusion into a data narration. The narration generating system receives selected data to be included into the data narration and provides the selected data to a plurality of ML models. The plurality of ML models are trained in generating snippets in one of the plurality of formats which can include textual format and a tabular format. Snippets in graphical formats can also be generated by rule-based processes. A plurality of snippets are thus generated in one or more of the plurality of formats which can then be presented to a user for selection and inclusion into the data narration. Alternately, a subset of the plurality of snippets can also be selected automatically based on a quality and quantity of data and a voting mechanism. The data narration thus generated is further configured to present different views based on privileges associated with user profiles.

Abstract: A device may receive, from a user device, a request to access a virtual reality (VR) learning environment that includes an identifier associated with a program that supports the VR learning environment. The device may identify a set of objects to use within the VR learning environment by searching a data structure using the identifier associated with the program that supports the VR learning environment. The device may provide the VR learning environment to the user device. The device may receive, from the user device, information associated with interactions within the VR learning environment. The device may identify one or more additional objects to use within the VR learning environment by using one or more natural language processing techniques to analyze the information associated with the interactions within the VR learning environment. The device may provide the one or more additional objects to the user device.

Abstract: Examples of a cognitive forecasting system are defined. In an example, the system receives a forecasting requirement from a user. The system obtains parameter data from a plurality of data sources associated with the forecasting requirement and identify a parameter set therein. The system implements an artificial intelligence component to sort the parameter data into a plurality of data domains and identify a set of preponderant data domains therein. The system may update the preponderant data domains based on a modification in the plurality of data domains. The system may establish a forecasting model corresponding to the forecasting requirement by performing a cognitive learning. The system may update the forecasting model corresponding to the update in the parameter data. The system may generate a forecasting result corresponding to the forecasting requirement. The system may generate the cognitive forecasting model that may account for real time fluctuations in the data.

Abstract: A data narration generating system generates snippets that include representations of data in one of a plurality of formats for inclusion into a data narration. The narration generating system receives selected data to be included into the data narration and provides the selected data to a plurality of ML models. The plurality of ML models are trained in generating snippets in one of the plurality of formats which can include textual format and a tabular format. Snippets in graphical formats can also be generated by rule-based processes. A plurality of snippets are thus generated in one or more of the plurality of formats which can then be presented to a user for selection and inclusion into the data narration. Alternately, a subset of the plurality of snippets can also be selected automatically based on a quality and quantity of data and a voting mechanism. The data narration thus generated is further configured to present different views based on privileges associated with user profiles.

Abstract: Techniques are described for routing service requests in a computer-implemented service environment. A received service request may be initially analyzed to determine a priority of the request. In some implementations, one or more actions may be automatically performed to provide an initial response to the requester. The text of the request may be analyzed to automatically determine a category of the request. In some implementations, a classification engine may determine the category of the request through use of a classification model that has been trained using one or more machine learning (ML) techniques and/or that employs Natural Language Processing (NLP). Based on the category, the request may be routed to agent(s) for handling. Routing may include generating a ticket that includes the request, the category, the priority, and/or other information, and the ticket may be provided to the appropriate agent(s) through a ticketing service.

Abstract: An Artificial Intelligence (AI) based virtual automated assistance system provides services pertaining to component processes of a task that is to be automatically executed. The virtual automated assistance system includes a pipeline studio that enables generating the services. Historical data pertaining to a service is accessed for training and validating various ML models. The ML models are scored and a selected ML model is registered as a service on the virtual automated assistance system. The services thus registered are represented as process blocks within the pipeline studio wherein the process blocks pertaining to the component processes of the task are arranged in order to form a pipeline. The pipeline thus constructed enables automatic execution of the task by receiving and processing a request pertaining to the task via the services that form the pipeline.

Abstract: A method may include receiving, from multiple, different sources, documents. The documents may be received in multiple, different file formats. The method may include performing operations on the documents to prepare the documents for processing, to obtain data included in the documents, or to determine information describing the documents. The method may include storing or providing, for storage, status information corresponding to the documents. The status information for a document may identify results of performing the operations with regard to the document. The method may include receiving an instruction that identifies an action to perform with regard to the document. The method may include performing the action. The method may include updating the status information to generate updated status information based on a result of performing the action. The method may include providing the updated status information.

Abstract: A device extracts data files from different data sources, and processes the data files to generate data from the data files. The device trains a first artificial intelligence model and a second artificial intelligence model based on historical data parameters, wherein the historical data parameters are associated with historical data previously processed by the device. The device utilizes the trained first artificial intelligence model and the data to generate data parameters for the data, and utilizes the trained second artificial intelligence model, the data, and the data parameters to generate a data structure configuration. The device generates a data structure for the data based on the data parameters and the data structure configuration, stores the data in the data structure, and provides a user interface for accessing the data structure.

Abstract: An Artificial Intelligence (AI) based virtual automated assistance system provides services pertaining to component processes of a task that is to be automatically executed. The virtual automated assistance system includes a pipeline studio that enables generating the services. Historical data pertaining to a service is accessed for training and validating various ML models. The ML models are scored and a selected ML model is registered as a service on the virtual automated assistance system. The services thus registered are represented as process blocks within the pipeline studio wherein the process blocks pertaining to the component processes of the task are arranged in order to form a pipeline. The pipeline thus constructed enables automatic execution of the task by receiving and processing a request pertaining to the task via the services that form the pipeline.

Abstract: Electronically received data is validated based on a digital data image that is scanned from a paper document. Known paper document source entities, paper document types and associated paper document configuration information are stored in a database. The paper documents are converted to digital data images and optically processed to identify respective source entity and document type information represented within the digital data images. Appropriate document configuration information is retrieved based on association with the detected type of document. Validation target data is extracted from the digital data images based on the configuration information and processed. The electronically received data is validated based on the extracted and processed validation target data.

Abstract: A device may determine one or more trends by using one or more machine learning techniques to process historical transactional information included in a set of historical transactional documents. The device may receive a set of transactional documents associated with transactions between a client organization and a vendor organization. The device may generate, based on the one or more trends, a first set of exceptions indicating that one or more transactional documents are problematic transactional documents. The device may generate, using a similarity analysis technique, a second set of exceptions indicating that one or more additional transactional documents are duplicate transactional documents. The device may generate a set of claims based on one or more exceptions. The device may perform, based on the set of claims, one or more actions associated with correction or prevention of transaction processing errors relating to the set of transactional documents.

Abstract: A device extracts data files from different data sources, and processes the data files to generate data from the data files. The device trains a first artificial intelligence model and a second artificial intelligence model based on historical data parameters, wherein the historical data parameters are associated with historical data previously processed by the device. The device utilizes the trained first artificial intelligence model and the data to generate data parameters for the data, and utilizes the trained second artificial intelligence model, the data, and the data parameters to generate a data structure configuration. The device generates a data structure for the data based on the data parameters and the data structure configuration, stores the data in the data structure, and provides a user interface for accessing the data structure.

Abstract: Data extraction and automatic validation from digitized documents in non-editable formats is disclosed. Paper documents are digitized or converted into formats suitable for storage on computers or other digital devices. The digitized documents are classified into one of a plurality of document types and based on the document type, document processing rules are selected for analyzing the digitized documents to enable data extraction and automatic validation. The positions and values of the data fields in the digitized documents are obtained using machine learning techniques. The data field values are automatically validated and assigned confidence scores. Data fields with low confidence scores are flagged for manual review.

Abstract: A system for reconciling transactions includes an interface, a processor and non-transitory computer readable media. The interface receives information related to a plurality of organizations. Each of the plurality of organizations includes an enterprise resource planning (ERP) system for maintaining account information associated with the organization, and a document management system (DMS) for maintaining documents for the organization. The non-transitory computer readable media is in communication with the processor. The non-transitory computer readable media that stores instruction code that causes the processor to determine, based on the information, a group of organizations of the plurality of organizations that are structurally related to one another.

Abstract: A device may receive, from a user device, a request to access a virtual reality (VR) learning environment that includes an identifier associated with a program that supports the VR learning environment. The device may identify a set of objects to use within the VR learning environment by searching a data structure using the identifier associated with the program that supports the VR learning environment. The device may provide the VR learning environment to the user device. The device may receive, from the user device, information associated with interactions within the VR learning environment. The device may identify one or more additional objects to use within the VR learning environment by using one or more natural language processing techniques to analyze the information associated with the interactions within the VR learning environment. The device may provide the one or more additional objects to the user device.

Abstract: Data extraction and automatic validation from digitized documents in non-editable formats is disclosed. Paper documents are digitized or converted into formats suitable for storage on computers or other digital devices. The digitized documents are classified into one of a plurality of document types and based on the document type, document processing rules are selected for analyzing the digitized documents to enable data extraction and automatic validation. The positions and values of the data fields in the digitized documents are obtained using machine learning techniques. The data field values are automatically validated and assigned confidence scores. Data fields with low confidence scores are flagged for manual review.

Abstract: Electronically received data is validated based on a digital data image that is scanned from a paper document. Known paper document source entities, paper document types and associated paper document configuration information are stored in a database. The paper documents are converted to digital data images and optically processed to identify respective source entity and document type information represented within the digital data images. Appropriate document configuration information is retrieved based on association with the detected type of document. Validation target data is extracted from the digital data images based on the configuration information and processed. The electronically received data is validated based on the extracted and processed validation target data.

Abstract: Implementations for consignment booking include actions of providing a user interface including a plurality of consignment data entry fields that include a pickup location entry field configured to receive data identifying a pickup location for a consignment, a delivery destination entry field configured to receive data identifying a delivery destination for the consignment, and a content entry field configured to receive data identifying a content of the consignment to be delivered, retrieving the data identifying the pickup location, the delivery destination and the content, transmitting a call signal to be transmitted to a mobile computing device of each agent in a plurality of agents, determining a respective location of each agent in the plurality of agents based on a response to each call signal, and selecting an agent from the plurality of agents based at least in part on the respective agent locations with respect to the pickup location.

Abstract: Techniques are described for routing service requests in a computer-implemented service environment. A received service request may be initially analyzed to determine a priority of the request. In some implementations, one or more actions may be automatically performed to provide an initial response to the requester. The text of the request may be analyzed to automatically determine a category of the request. In some implementations, a classification engine may determine the category of the request through use of a classification model that has been trained using one or more machine learning (ML) techniques and/or that employs Natural Language Processing (NLP). Based on the category, the request may be routed to agent(s) for handling. Routing may include generating a ticket that includes the request, the category, the priority, and/or other information, and the ticket may be provided to the appropriate agent(s) through a ticketing service.