Abstract: A method for managing storage and access to data files stored in a storage delivery network comprising a plurality of geographically distributed storage nodes, the method including: receiving a file request from a user, wherein the user is associated with a service level agreement (SLA) containing one or more policies governing handling of file requests from the user; determining if the SLA dictates redirecting the file request to a predetermined storage node; if the SLA dictates redirecting the file request to a predetermined storage node, redirecting the file request to the predetermined storage node; otherwise, identifying all storage nodes from the plurality of geographically distributed storage nodes that are not too busy by determining whether a number of current access requests being served by each storage node exceeds a predetermined threshold value; identifying a nearest storage node from among the not too busy storage nodes; and redirecting the user request to the nearest storage node.