Abstract: A method, system and computer program product are disclosed for searching for data. In one embodiment, the invention provides a method comprising identifying a query and a search scope including a set of specified entities; and for each of these entities, estimating a number of documents that would be identified in a search through the entity to answer the query. On the basis of this estimating, a subset of the entities is formed. The query and this subset of entities are sent to a search engine to search the subset of entities to answer the query. In one embodiment, the estimating includes collecting statistical information from queries to build up a historical cache using heuristics or machine learning techniques, wherein the query includes a key word and a scope, and the historical cache contains a maximum number of returned results for an entity given the queries executed.

Abstract: A method, system, and computer program product are disclosed for merging search results. In one embodiment, the method comprises identifying a query, splitting the query into sub-queries, and calculating information content for each of the sub-queries. This method also comprises executing each of the sub-queries to obtain a plurality of search results, and combining the search results based on the information content calculated for the sub-queries. In an embodiment, the execution of each of the sub-queries includes identifying a multitude of search results for at least one of the sub-queries; and the combining includes grouping said multitude of search results into a plurality of clusters, and computing a relevance score for each of said clusters. In the embodiment the combining further includes merging the clusters based on the relevance scores computed for the clusters as well as the information content calculated for the sub-queries.

Abstract: A social network of service provider and service recipient teams, which in turn is analyzed from a global perspective of the provider organization, that is, the representation and analysis and recommendations are internally driven by a service provider organization. Informal and formal relationships alike can be noted in the network representation. The nodes in the networks are team members from the provider and client organizations. The key decision makers in the client organizations are marked out in the graph. Each client node has an orientation which reflects whether the person has a positive orientation or negative orientation overall, globally and at a current point in time, towards the service provider organization. The client organization and the internal relationships can initially be assumed to be embodied by formal and functional relationships that are already well known and established, and yet can be adapted at later times.

Abstract: A method, system, and computer program product are disclosed for merging search results. In one embodiment, the method comprises identifying a query, splitting the query into sub-queries, and calculating information content for each of the sub-queries. This method also comprises executing each of the sub-queries to obtain a plurality of search results, and combining the search results based on the information content calculated for the sub-queries. In an embodiment, the execution of each of the sub-queries includes identifying a multitude of search results for at least one of the sub-queries; and the combining includes grouping said multitude of search results into a plurality of clusters, and computing a relevance score for each of said clusters. In the embodiment the combining further includes merging the clusters based on the relevance scores computed for the clusters as well as the information content calculated for the sub-queries.

Abstract: A method, system and computer program product are disclosed for searching for data. In one embodiment, the invention provides a method comprising identifying a query and a search scope including a set of specified entities; and for each of these entities, estimating a number of documents that would be identified in a search through the entity to answer the query. On the basis of this estimating, a subset of the entities is formed. The query and this subset of entities are sent to a search engine to search the subset of entities to answer the query. In one embodiment, the estimating includes collecting statistical information from queries to build up a historical cache using heuristics or machine learning techniques, wherein the query includes a key word and a scope, and the historical cache contains a maximum number of returned results for an entity given the queries executed.

Abstract: Techniques for selectively off-loading workload across multiple data centers are disclosed. For example, a technique for processing a user request in accordance with a multiple data center environment comprises the following steps/operations. A user request is obtained at a first data center. The user request is classified based on one or more classification criterion. At least a portion of a workload associated with the classified user request is off-loaded to at least a second data center to be processed, wherein the off-loading step/operation is at least based on one or more administrative policies associated with at least one of the first data center and the second data center. The workload is processed such that the user request is at least substantially satisfied in accordance with a service level agreement for the requesting user.

Abstract: One embodiment of the present method and apparatus for performance and policy analysis in distributed computing systems includes representing a distributed computing system as a state transition model. A queuing network is then superimposed upon the state transition model, and the effects of one or more policies on the distributed computing system performance are identified in accordance with a solution to the queuing network.

Abstract: Techniques for providing at least one user access to one or more documents in a collaborative computing environment in accordance with a search engine are provided. The user is presented with search results, wherein the search results comprise at least one document comprising at least one portion to which the user has no access. A request from the user for access to the at least one document is received. A supervising entity is then notified of the user request to access the at least one document. An instruction from the supervising entity is then received. In accordance with the received instruction, the user is granted access to the at least one document.

Abstract: A method and system are disclosed that enable a user to search a large collection of structured and unstructured documents using semantic concepts that the system provides to them, to search the most relevant business activity first, and then using one of the business activities as the additional context to search for specific document or documents that are most relevant. One aspect of the invention provides a methodology to perform concept-based structured search over document collections to obtain search results as business activities and associated relevant documents using the business activity context. The document collections are obtained by aggregating documents corresponding to a business activity. The instances are extracted from the document collections together with any concept-relationship specific heuristics in that domain. Another aspect of the invention enables the enterprise user to enter concepts and instances that define the search parameters using a structured user interface.

Abstract: One embodiment of the present method and apparatus for performance and policy analysis in distributed computing systems includes representing a distributed computing system as a state transition model. A queuing network is then superimposed upon the state transition model, and the effects of one or more policies on the distributed computing system performance are identified in accordance with a solution to the queuing network.

Abstract: One embodiment of the present method and apparatus for performance and policy analysis in distributed computing systems includes representing a distributed computing system as a state transition model. A queuing network is then superimposed upon the state transition model, and the effects of one or more policies on the distributed computing system performance are identified in accordance with a solution to the queuing network.

Abstract: Techniques for selectively off-loading workload across multiple data centers are disclosed. For example, a technique for processing a user request in accordance with a multiple data center environment comprises the following steps/operations. A user request is obtained at a first data center. The user request is classified based on one or more classification criterion. At least a portion of a workload associated with the classified user request is off-loaded to at least a second data center to be processed, wherein the off-loading step/operation is at least based on one or more administrative policies associated with at least one of the first data center and the second data center. The workload is processed such that the user request is at least substantially satisfied in accordance with a service level agreement for the requesting user.