Abstract: A device may receive input data identifying user stories, test case documents, event logs, and application logs associated with an application, and may perform natural language processing on the user stories and the test case documents, identified in the input data, to generate a first state diagram associated with the application. The device may process the event logs identified in the input data, with a heuristic miner model, to generate a second state diagram associated with the application, and may process the application logs identified in the input data, with a clustering model, to generate a volumetric analysis associated with the application. The device may perform post processing of the first state diagram, the second state diagram, and the volumetric analysis, to remove duplicate data and unmeaningful data and to generate modified outputs, and may perform actions based on the modified outputs.

Abstract: A device may receive input data identifying user stories, test case documents, event logs, and application logs associated with an application, and may perform natural language processing on the user stories and the test case documents, identified in the input data, to generate a first state diagram associated with the application. The device may process the event logs identified in the input data, with a heuristic miner model, to generate a second state diagram associated with the application, and may process the application logs identified in the input data, with a clustering model, to generate a volumetric analysis associated with the application. The device may perform post processing of the first state diagram, the second state diagram, and the volumetric analysis, to remove duplicate data and unmeaningful data and to generate modified outputs, and may perform actions based on the modified outputs.

Abstract: A device may obtain ticket data relating to a set of tickets, and process the ticket data to generate a ticket analysis model that is a clustering based natural language analysis model of natural language text associated with tickets of the set of tickets. The device may classify the set of tickets using the ticket analysis model, may determine an automation plan for at least one class of ticket determined based on classifying the set of tickets, and may implement the automation plan to configure an automatic ticket resolution or ticket generation mitigation procedure for the at least one class of ticket. The device may receive a ticket after configuring the automatic ticket resolution or ticket generation mitigation procedure, may classify, using the ticket analysis model, the ticket into the at least one class of ticket, and may automatically implement a response action for the ticket based on classifying the ticket and using the automatic ticket resolution or ticket generation mitigation procedure.

Abstract: A device may obtain ticket data relating to a set of tickets, and process the ticket data to generate a ticket analysis model that is a clustering based natural language analysis model of natural language text associated with tickets of the set of tickets. The device may classify the set of tickets using the ticket analysis model, may determine an automation plan for at least one class of ticket determined based on classifying the set of tickets, and may implement the automation plan to configure an automatic ticket resolution or ticket generation mitigation procedure for the at least one class of ticket. The device may receive a ticket after configuring the automatic ticket resolution or ticket generation mitigation procedure, may classify, using the ticket analysis model, the ticket into the at least one class of ticket, and may automatically implement a response action for the ticket based on classifying the ticket and using the automatic ticket resolution or ticket generation mitigation procedure.