Patents by Inventor Nora Femenia

Nora Femenia has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Automated cross-cultural conflict management
    Patent number: 8463714
    Abstract: A conflict or dispute between at least two parties is managed to reflect the cultural context of the parties. When the party is from a low context culture, conflict management assumes the party prefers to adopt a transactional viewpoint and to select from a set of possible resolutions. When the party is from a high context culture, dispute resolution assumes the party prefers to view the dispute as part of a relationship and to be advised as to appropriate actions. A system bridges between the cultural contexts of the parties by collecting and providing information in accordance with the preferred procedure of each party.
    Type: Grant
    Filed: November 13, 2000
    Date of Patent: June 11, 2013
    Assignee: eBay Inc.
    Inventors: Nora Femenia, Brenda Pomerance
  • Automated cross-cultural conflict management
    Patent number: 8364602
    Abstract: A conflict or dispute between at least two parties is managed to reflect the cultural context of the parties. When the party is from a low context culture, conflict management assumes the party prefers to adopt a transactional viewpoint and to select from a set of possible resolutions. When the party is from a high context culture, dispute resolution assumes the party prefers to view the dispute as part of a relationship and to be advised as to appropriate actions. A system bridges between the cultural contexts of the parties by collecting and providing information in accordance with the preferred procedure of each party.
    Type: Grant
    Filed: December 3, 2004
    Date of Patent: January 29, 2013
    Assignee: eBay, Inc.
    Inventors: Nora Femenia, Brenda Pomerance
  • Automated cross-cultural conflict management
    Publication number: 20050171917
    Abstract: A conflict or dispute between at least two parties is managed to reflect the cultural context of the parties. When the party is from a low context culture, conflict management assumes the party prefers to adopt a transactional viewpoint and to select from a set of possible resolutions. When the party is from a high context culture, dispute resolution assumes the party prefers to view the dispute as part of a relationship and to be advised as to appropriate actions. A system bridges between the cultural contexts of the parties by collecting and providing information in accordance with the preferred procedure of each party.
    Type: Application
    Filed: December 3, 2004
    Publication date: August 4, 2005
    Inventors: Nora Femenia, Brenda Pomerance