Abstract: [Object] To provide a new guide method in voice guidance that is capable of coping with even inaccuracy in an obtained user orientation. [Solving Means] An information processing apparatus according to the present technology includes a control unit. The control unit predicts a user orientation, performs voice guidance that guides a user to a destination on a route to the destination on the basis of the predicted user orientation, calculates a degree of reliability of the user orientation, and switches a method for guiding the user in the voice guidance on the basis of the degree of reliability.