Patents by Inventor Oleksandr Shestakov

Oleksandr Shestakov has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Real-time visual customer support enablement system and method
    Patent number: 9584765
    Abstract: Disclosed is a system and method for providing real-time visual customer support. In one embodiment, the present system is configured to enhance native phone communication by simultaneously being able to deliver one-way real-time visual streaming from the end consumer. In this way, the present invention allows businesses to participate in collaborative audio-visual communication during the very first customer contact over the phone.
    Type: Grant
    Filed: February 2, 2016
    Date of Patent: February 28, 2017
    Assignee: Livegenic Inc.
    Inventors: Aleksey Polyakov, Oleksandr Shestakov
  • Real-Time Visual Customer Support Enablement System and Method
    Publication number: 20160173825
    Abstract: Disclosed is a system and method for providing real-time visual customer support. In one embodiment, the present system is configured to enhance native phone communication by simultaneously being able to deliver one-way real-time visual streaming from the end consumer. In this way, the present invention allows businesses to participate in collaborative audio-visual communication during the very first customer contact over the phone.
    Type: Application
    Filed: February 2, 2016
    Publication date: June 16, 2016
    Applicant: Livegenic Inc.
    Inventors: Aleksey Polyakov, Oleksandr Shestakov
  • Real-Time Visual Customer Support Enablement System and Method
    Publication number: 20160037126
    Abstract: Disclosed is a system and method for providing real-time visual customer support. In one embodiment, the present system is configured to enhance native phone communication by simultaneously being able to deliver one-way real-time visual streaming from the end consumer. In this way, the present invention allows businesses to participate in collaborative audio-visual communication during the very first customer contact over the phone.
    Type: Application
    Filed: October 12, 2015
    Publication date: February 4, 2016
    Applicant: Livegenic Inc.
    Inventors: Aleksey Polyakov, Oleksandr Shestakov