Abstract: In some examples, first segment of computer language text in a first rule in IT workflow data and a second segment of computer language text in a second rule in the IT workflow data may be identified. In some examples, a similarity score may be determined between the first and the second rules based on a comparison of the first segment with the second segment.

Abstract: In some examples, first segment of computer language text in a first rule in IT workflow data and a second segment of computer language text in a second rule in the IT workflow data may be identified. In some examples, a similarity score may be determined between the first and the second rules based on a comparison of the first segment with the second segment.

Abstract: In some examples, a first difference may be determined across respective first and second workflow elements in a first hierarchical level of respective first and second IT workflow data. A second difference may be determined across respective third and fourth workflow elements in a second hierarchical level of the respective first and second IT workflow data. A display representing the first and second differences may be generated.

Abstract: A method for providing personalized displays of shared collaboration content includes associating a collaborative experience with an application, a first participant, a second participant, a first element, and a second element. For the first participant, a display of first collaboration content is caused. The first collaboration content including a timeline for the collaborative experience and the first element but not the second element. For the second participant, a display of second collaboration content is caused. The second collaboration content includes the timeline for the collaborative experience and the second element but not the first element.

Abstract: Example embodiments relate to file-based social recommendations. In example embodiments, a system may search a social network to identify uploaded files that are similar to a file from a user and then identify unconnected users that uploaded the uploaded files, where the unconnected users are not connected to the user in the social network. In response to identifying the unconnected users, the system may then communicate a user recommendation that at least one unconnected users be added to the social context.

Abstract: A method for providing application context for a conversation includes associating a conversation with an application object. A facet of the application object is obtained from a source application. A user interface is caused to display the obtained facet in conjunction with the conversation.

Abstract: Systems, methods and computer-readable storage media or provided for reconciling an input configuration item (“CI”) with one or more existing CIs, each CI representing an entity on a computer network. An existing CI may be identified as a potential equivalent to the input CI where a first attribute of the existing CI has a value that matches a value of a first attribute of the input CI. The existing CI may be eliminated as a potential equivalent, however, where a comparison of a value of a second attribute of the existing CI with a value of a second attribute of the input CI indicates a mismatch.

Abstract: A system, implemented as programming on a processor, and a corresponding method, provide for federating data search functions related to configuration of network objects. The system includes external data stores holding data related to the network objects, a configuration management database (CMDB), and a CMDB server coupled to the CMDB and the data stores. The CMDB server includes a federation engine that identifies network objects and a mapping engine that queries external data stores for reconciliation data and creates relationships between the network objects and federated data.