Patents by Inventor Olof Jacobson

Olof Jacobson has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20240420165
    Abstract: Apparatuses, methods, and systems for detecting changes in customer behavior are disclosed. One method includes detecting customer action data, receiving, by a marketing platform server, the customer action data over a period of time, determining, customer parameters including a mean, and a standard deviation of the customer action data, generating a normalization value when the standard deviation is detected to be less than a deviation threshold, calculating, by the marketing platform server, a value of deviation from expectation based at least on the mean, the normalization value, and a noise factor, calculating a current cumulative sum value of the customer action data based on a prior cumulative sum value and the value of the deviation from expectation, comparing the current cumulative sum value with a threshold, and generating an electronic communication for the merchant server when the current cumulative sum value satisfies a compared condition with the preselected threshold.
    Type: Application
    Filed: August 30, 2024
    Publication date: December 19, 2024
    Applicant: Klaviyo, Inc
    Inventors: Olof Jacobson, Harsh Mehta
  • Patent number: 12112343
    Abstract: Apparatuses, methods, and systems for detecting changes in customer behavior are disclosed. One method includes detecting customer action data, receiving, by a marketing platform server, the customer action data over a period of time, determining, customer parameters including a mean, and a standard deviation of the customer action data, generating a normalization value when the standard deviation is detected to be less than a deviation threshold, calculating, by the marketing platform server, a value of deviation from expectation based at least on the mean, the normalization value, and a noise factor, calculating a current cumulative sum value of the customer action data based on a prior cumulative sum value and the value of the deviation from expectation, comparing the current cumulative sum value with a threshold, and generating an electronic communication for the merchant server when the current cumulative sum value satisfies a compared condition with the preselected threshold.
    Type: Grant
    Filed: July 8, 2022
    Date of Patent: October 8, 2024
    Assignee: Klaviyo, Inc.
    Inventors: Olof Jacobson, Harsh Mehta
  • Publication number: 20240305549
    Abstract: Apparatuses, methods, and systems for detecting changes in periodic sub-user behavior data for determining a condition of a network are disclosed. One method includes sensing the user data of sub-users, calculating a plurality of thresholds based on a size of the user data, calculating a rolling mean for each sub-period of a larger period, generating difference values based on comparing current sub-period values to corresponding sub-period rolling mean, accumulating a cumulative sum based the difference values, detecting an anomaly based on comparing the cumulative sum with the plurality of thresholds, detecting a condition of a state of communication between the user server and the platform server when the comparing of the cumulative sum with the plurality of threshold exceeds a condition detection threshold, and feeding the condition of the state of communication back to the user server when the condition is detected.
    Type: Application
    Filed: May 16, 2024
    Publication date: September 12, 2024
    Applicant: Klaviyo, Inc
    Inventors: Lilia Staszel, Olof Jacobson, Harsh Mehta
  • Publication number: 20230267480
    Abstract: Apparatuses, methods, and systems for detecting changes in customer behavior are disclosed. One method includes detecting customer action data, receiving, by a marketing platform server, the customer action data over a period of time, determining, customer parameters including a mean, and a standard deviation of the customer action data, generating a normalization value when the standard deviation is detected to be less than a deviation threshold, calculating, by the marketing platform server, a value of deviation from expectation based at least on the mean, the normalization value, and a noise factor, calculating a current cumulative sum value of the customer action data based on a prior cumulative sum value and the value of the deviation from expectation, comparing the current cumulative sum value with a threshold, and generating an electronic communication for the merchant server when the current cumulative sum value satisfies a compared condition with the preselected threshold.
    Type: Application
    Filed: July 8, 2022
    Publication date: August 24, 2023
    Applicant: Klaviyo, Inc
    Inventors: Olof Jacobson, Harsh Mehta
  • Publication number: 20230267479
    Abstract: Apparatuses, methods, and systems for detecting changes in customer behavior are disclosed. One method includes detecting customer action data, receiving the customer action data over a period of time, determining customer parameters including a mean, and a standard deviation of the customer action data, determining a modified noise factor based on the value of the customer action data, to make the change detection system more sensitive to certain values, calculating a value of deviation from expectation based at least on the mean, the standard deviation, and the modified noise factor, calculating a current cumulative sum value of the customer action data based on a prior cumulative sum value and the value of the deviation from expectation, comparing the current cumulative sum value with a preselected threshold, and generating an informative electronic communication when the current cumulative sum value satisfies a compared condition with the preselected threshold.
    Type: Application
    Filed: July 8, 2022
    Publication date: August 24, 2023
    Applicant: Klaviyo, Inc
    Inventors: Olof Jacobson, Harsh Mehta